Chat Audio Assistance

i Bicep Curl · May 4, 2018

Hi I am not able to speak to anyone on Xbox One whether it is through party or game chat. I have tried multiple mics, factory resetting, and updating. I do not have any suspensions either. Please let me know if there is anything else that I should do, thanks!

:)

The Oragin · May 4, 2018

Xbox One Stereo Headset Adapter - echoing problems?

I have the x12s i get game audio just fine and i can hear chat but chat is very low, also my game audio plays through the audio, so I have game audio then have chat with the echo of game audio, so i have 2 game audio sounds with a faint chat audio. anyone
know of a way to fix this, or atleast the audio echo of the game. I can turn my game audio all the way down and only have chat audio on but im still hearing game audio over chat, first time I used it for my xbox one all day I played with just chat audio and
didnt know because I hear both audios through my chat audio.

Kunaledge1005 · May 4, 2018

Xbox App Audio Assistance

I realized there was a problem with my xbox app on windows 10 when I joined a party where one person was broadcasting. Another friend (also on the windows xbox app) was able to enable their audio for the stream on their app. My problem is that option does
not show up for me as it does on this picture i found:

Thanks to the support chat, we already tried switching the Xbox services on windows to automatic (just mentioning what we already tried)

Any help would be appreciated as my friend's stream cannot hear me.

-Kunaledge

Mister Kellogg · May 5, 2018

Hi i Bicep Curl,

When you can let's check out the
Open NAT guideas well, it sounds like you have tried some great steps already.

Thank you!

Mister Kellogg

Hi i Bicep Curl,

When you can let's check out the
Open NAT guideas well, it sounds like you have tried some great steps already.

Thank you!

zeroice007

check the headset chat mixer in your audio settings also check the xbox general settings Go to your volume and audio out put in xbox settings and adjust your volume options in the chat mixer the party chat output and finally see what setting you have
under the headset audio. If you need assistance with this please come back and one of our volunteers will be able to assist your issue.

John WeidemanBeal

Thank you for your assistance.

We solved half of my problems. My audio is now streaming to twitch. However, game chat is not. Last week on I was able to stream my mics audio AND my IN GAME chat audio to twitch directly from my Xbox series S, meaning my PC and Playstation party mates audio was making it into my stream.

That is not happening now. Slightly less frustrating but still quite.

XBF Chris J

Hello ITF,

Thanks for coming back to the Xbox forums. Can you explain the issue to us in a little more detail so that we can better assist you? Are you using a stereo headset or a chat headset? Does this issue only happen in party chat, or does it happen with game
chat as well? Doublecheck your audio setting to make sure the chat mixer isn't set to hear chat audio only.

With your headset plugged in, press the Xbox button on your controller. scroll right until the end and select Audio. Adjust the headset mixer as needed.

Hope this helps!

Janet_C

Hello!

Hope you are well. I'll be glad to assist you.

Unfortunately, clips do not capture voice chat audio, they only capture audio from in-game actions. I am very sorry for any inconvenience this may cause.

Best regards!

Chat Audio Assistance