Charging without my knowledge?

Discus and support Charging without my knowledge? in XBoX Sales and Promo to solve the problem; In the past I spoke to someone in your call center and asked that you not charge my account for xbox charges and games any longer. As of this month, my... Discussion in 'XBoX Sales and Promo' started by DanKennedy9, Nov 19, 2020.

  1. DanKennedy9
    DanKennedy9 Guest

    Charging without my knowledge?


    In the past I spoke to someone in your call center and asked that you not charge my account for xbox charges and games any longer. As of this month, my debit card is being charged every month and sometimes the costs are over $300. I did not approve these
    charges and I will attempt to change my card so that you are not able to continue this practice.

    In the mean time, I want you to stop taking money from my account and giving it to MSBill.inf

    I plan to check my bank statement each month from now on and if charges appear, I will take action to have it returned to me.

    Thank you for your attention to this matter.

    :)
     
    DanKennedy9, Nov 19, 2020
    #1
  2. Smwutches Win User

    Charging without my knowledge?

    This is a community forum so no one here has access to your account. You can check your transactions at http://account.microsoft.com to see what the transactions are for, try to
    get refunds, and remove the card from your account. But you would have to contact support directly to speak to someone in billing.
  3. L4c3rd4 Win User

    Random charges on my card without my knowledge

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey HavingmadIssues, how are you today? Hope you're well.

    If you didn't turn off your recurring billing or cancel, indeed, it will charge you.

    Try to check if it still activated, and turned on the recurring billing.

    https://account.microsoft.com/services

    Also, try to request a refund here:

    You will need to complete this form below for a refund.

    There you just have to follow all the requirements requested in filling it out, and then wait for an email with the refund response.

    This can take up to 72 hours.

    https://support.xbox.com/en-US/forms/request-a-...
  4. Gordric Win User

    Random charges on my card without my knowledge

    I also now have this issue. Was billed earlier today. Please resolve.
  5. Smwutches Win User

    Random charges on my card without my knowledge

  6. L4c3rd4 Win User

    Random charges on my card without my knowledge

    That's odd. You that method of payment attached on that account you checked, only?
Thema:

Charging without my knowledge?

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