Charging an expired credit card?

Discus and support Charging an expired credit card? in XBoX on Consoles to solve the problem; I was playing a demo indie game when the trial version ended. I was checking the price when I accidently pressed "A" instead of "B" on the purchase... Discussion in 'XBoX on Consoles' started by Oktober Solace, Apr 11, 2014.

  1. Charging an expired credit card?


    I was playing a demo indie game when the trial version ended. I was checking the price when I accidently pressed "A" instead of "B" on the purchase button. Of course I didn't really care because my account had an expired credit card on it, and I was expecting
    it to say that it was rejected because of that reason. But instead, it went through and purchased the game. The card was a year expired and I switched to using pre-paid cards by the time. I am able to play the game fully, although it was purchased through
    a expired credit card. Should I be concerned? I wish not to have my account banned or suspended.

    (I deleted the card information from my profile from an impulsive banning scare.)

    :)
     
    Oktober Solace, Apr 11, 2014
    #1
  2. xHammerRhysx
    xHammerRhysx Guest
    Cannot turn off auto renewal

    ahhhh cos you cheeky gits are still charging my old credit card and cos its expired i cant turn it off
     
    xHammerRhysx, Apr 11, 2014
    #2
  3. Replacing Xbox One - Game Saves and Account Question

    Oh well the credit card I gave them expires the end of this month so if they try charging me in a few months time they won't get very far lol
     
    Indiana Jones, Apr 11, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Charging an expired credit card?

    Usually all sales are final. However you could try contacting phone support to see if there's anything they can do to help.

    support.xbox.com/contact-us

    But if they cannot help you then you'll need to realize that you will not be able to add or purchase anything else on that account (games, DLC, gold) until the amount is paid off.
     
    onyxishere, Apr 12, 2014
    #4
  5. IngameInstincts Win User
  6. hectic Xx Win User

    CANNOT CANCEL AUTO RENEWAL via BROWSER

    also, my credit card on record is EXPIRED, and somehow, they continue to charge my NEW credit card with billing! how do they even know what my information is??
  7. onyxishere Win User

    Charging an expired credit card?

    Usually all sales are final. However you could try contacting phone support to see if there's anything they can do to help.

    support.xbox.com/contact-us

    But if they cannot help you then you'll need to realize that you will not be able to add or purchase anything else on that account (games, DLC, gold) until the amount is paid off.
  8. McFragPants Win User

    xbox live membership information isnt valid???????

    Did your Xbox Live expire?

    It could have charged your credit card, if you use one, and then there could have been insufficient funds. You will ahve to call Xbox support at 1-8004MYXBOX and give them a new credit card.

    This happened to me once when my expire and my old credit card was charged thanks to auto-renewal.

    The only other thing I can think of is maybe a wrong e-mail or password?
  9. Smwutches Win User

    Expiring Microsoft account balance credit and pre orders

    If you used your account credit to preorder the game, payment should have been taken immediately so it wouldn't matter.

    If you used a split payment with the credit and a credit card/Paypal and the credit expires before they can take the payment, it's possible they'll either charge the full amount to the credit card/Paypal or they'll cancel the order if they're not able to charge you.
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