charges

Is there a way to dispute, or return items purchased... I had a lot of charges for fornite that I did not buy, how can I return these. I have already changed my pw out of fear that I have been hacked

:)

 

charge and play not charging

Hi

I would first try removing the battery from the controller and putting it back in again just incase it may have moved and not connected properly. If you still have issues after this I would contact where you purchased the play and charge kit from and try
to get a replacement.

 

charge and play not charging

I got my xbox one s 2 weeks ago and bought the microsoft charge and

play kit same day. It was working fine until today. If i unplug the cord

from the back of my controller it tells me my batteries are low. I can

play as long as I leave it in. Ive left in in for hours and still the

minute I unplug it tells me batteries are low. Also the light is always

White which means its fully charged I believe, but xbox tells me its

"critical low" when I go to my devices from the dashboard... Any suggestions or fixes? Thanks...

 

Hi UrTuff1,

Thank you for posting! Check out our
Request a Refund page for refund request, our refund team is ready to assist and help in any way we can.

Thanks again and I hope this information helps.

 

Hi, you might also want to look into the steps in the
Compromised Account Solution guide regarding unauthorized purchases and information regarding account security. Hope this helps!