Charges from Microsoft on my credit card

If you chose to pay with debit/credit card, then Microsoft will charge the entire amount from that card.

Hello dear Gamer, it's a pleasure to help you today.

My name is Lucas O

I am a gamer and expert on the XBOX platform.

I'm sorry for the inconvenience this situation is causing you.

Welcome to the community.

I hope I can help you in the best way.

Unfortunately we do not have access to tthat information, if you need to ask for a refund follow the steps on the link below:

https://support.xbox.com/help/subscriptions-bil...

Best regards,

Lucas O.

I originally got my XBOX Live Gold by adding a credit card to my account. Two years later My credit card info was compromised. I got charges of over $1000 on my card. I believe my credit card information was gotten through My Xbox Live account. Why do I
think that? Because all the fraudulent charges were for online purchases from Microsoft. I called Microsoft and had to fight with them to remove my credit card info. Last year the only way to get a Family Pack was to use a credit card on your account, so I
did. A few weeks ago my credit card info was obtained by someone again and guess what????? The first $1200 fraudulent charge was online with Microsoft. Until Microsoft offers a Prepaid Family Plan Card at Retailers I will not give them any more money on for
LIVE or on Live. Trust me I was not Phished.

But microsoft only charges when the product gets shipped and they charged my credit card

is there an actual contact number for microsoft? the number listed for microsoft on the reciept charged to my credit card resulted in a message from verizon saying this number is no longer in service...