Charged

Discus and support Charged in XBoX Accessibility to solve the problem; Hello, So I canceled my Xbox game pass 3 months ago, it was confirmed and shows canceled on my account however I still got charged, I was assured by... Discussion in 'XBoX Accessibility' started by KyleePanduro, Nov 15, 2021.

  1. KyleePanduro
    KyleePanduro Guest

    Charged


    Hello,

    So I canceled my Xbox game pass 3 months ago, it was confirmed and shows canceled on my account however I still got charged, I was assured by xbox I'd be refunded and not charged again and since was charged 2 more times!! I cannot get ahold of xbox support any longer and do not understand how to get rid of this reoccurring billing and my refunds! My xbox has been broken for months and am getting frustrated with these charges!!!! I need help!

    :)
     
    KyleePanduro, Nov 15, 2021
    #1
  2. gds1972 Win User

    charge and play not charging

    Hi

    I would first try removing the battery from the controller and putting it back in again just incase it may have moved and not connected properly. If you still have issues after this I would contact where you purchased the play and charge kit from and try
    to get a replacement.
  3. Photonimus Win User

    Xbox Play And Charge Kit Won't Charge

    When you first got your play and charge kit, did you plug it in and let it charge uninterrupted without playing for one full charge?

    If not, it did not charge properly and will not function properly, suck as losing charge or being unable to charge properly.
  4. OpticRJames Win User

    I made and bought a controller using xbox design labs and never got a conformation email, but they took the money from my account.

    If there is no charge showing up on your order history then it means that you weren't charged for it. If you were charged by your bank, please contact them to dispute the charge and inform them that you are not seeing any completed charge for it.
  5. Daft Badger Win User

    Charges....

  6. LEGENDARY70-925D76D4 Win User

    Charges....

    actually i do have a younger son who plays zombies and multiplayer on certain games. if i change his GT to a child account it would prevent him from playing online....correct?
Thema:

Charged

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