Charged Wrongly For Promotion

Discus and support Charged Wrongly For Promotion in XBoX Sales and Promo to solve the problem; Xbox homescreen stated that xbox live is 50ZAR for 1 month on xbox 360 i purchased live and was charged 159ZAR back in may. I wanted to purchase it... Discussion in 'XBoX Sales and Promo' started by BlackMagic7712, Jul 31, 2018.

  1. Charged Wrongly For Promotion


    Xbox homescreen stated that xbox live is 50ZAR for 1 month on xbox 360 i purchased live and was charged 159ZAR back in may. I wanted to purchase it again today and it once again said 50ZAR on the homescreen and it still wants to charge at 159ZAR please help
    i also have screenshots

    :)
     
    BlackMagic7712, Jul 31, 2018
    #1
  2. Campo
    Campo Guest
    Unable to use code for redeemed vault prize

    Hey XBLRewards8,

    Thanks for the clarification. I do recall receiving 7 days premium from the FREEdom promotion. I just wrongly assumed the two promotions would be mutually exclusive.

    Thanks again for any help you are prepared to offer.

    Cheers,

    .
     
    Campo, Jul 31, 2018
    #2
  3. cheesecake27
    cheesecake27 Guest
    I was wrongly charged for xbox live?

    I haven't really played xbox in over six months. So, I wanted to cancel my membership.

    However, I got an email that my mom's credit card had expired and that they were unable to retain membership. I hadn't really used my xbox in a while so I assumed that the membership got cancelled. I had been getting these emails for months.

    Today, my mom asked me why she was paying for xbox live when I don't play it only to find out a different credit card I used before has been getting charged for over 7 months without me playing it!

    I'm not sure why Microsoft would automatically skip over to another next credit card without even asking. I feel like I was getting charged for over 6 months for not using my product at all! Is there any way I can get refunded my money?
     
    cheesecake27, Jul 31, 2018
    #3
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Charged Wrongly For Promotion