charged without reason

Discus and support charged without reason in XBoX Games and Apps to solve the problem; i got charged for 3 month of gamepass but i declined the game pass and i cant play gamepass games so why did i get charged for 177NOK?!... Discussion in 'XBoX Games and Apps' started by HydraInPyjamas, Aug 22, 2019.

  1. charged without reason


    i got charged for 3 month of gamepass but i declined the game pass and i cant play gamepass games so why did i get charged for 177NOK?!

    :)
     
    HydraInPyjamas, Aug 22, 2019
    #1
  2. {Parity} Win User

    charged without reason

  3. REN AERO Win User

    charged without reason

    Dear HydraInPyjamas

    Contact customer support and notify them on the charge details with time.

    They will sort this out and revoke the GamePass.

    I have done this for my subscription issue.
  4. LarryColeman4 Win User

    charged without reason

    i got charged for 3 month of gamepass but i declined the game pass and i cant play gamepass games so why did i get charged for 177NOK?!
    Um I would definitely call Microsoft for a refund. Also are you the only one using your xbox?
  5. JosefLBohorquez Win User

    Charged for no reason

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today HelloQQ1

    In this case please ask the account owner to fill the manual refund for below:
    https://support.xbox.com/forms/request-a-refund

    To find the order number related to the items you want to refund, can be seen here:
    https://account.microsoft.com/billing/orders

    Just to let you know, in case your refund gets denied, you can actually file an appeal for the results of the refund.

    All you need to do is to reply to the email that was sent to you by the refund team, you can reply with a detailed explanation so they can review your request again and grant you a possible exception.

    After approval, refund estimated time can be up to 3 business days, but it can take more than expected due to internal processes with your financial institution (so, if you saw when cancelling that you’re going to receive a refund for the cancelled subscription. You may need to wait this time , in some cases the refund appears in your monthly bank statement)

    **All refunds goes to the original payment method used

    If you have further questions, feel free to ask
    Greetings from another Microsoft user!
  6. Rodrigo Oliver Win User

    Charged for no reason

    Hi Heinrich, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    In this situation, the best course of action is to contact Support.

    Please enter this link:

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Unauthorized payment"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and payment updates" > Confirm.

    Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

    I hope this helps.
Thema:

charged without reason

Loading...
  1. charged without reason - Similar Threads - charged without reason

  2. How can I cancel a recurring mo thky charge to an Xbox account t that is not mine and and I...

    in XBoX Accessibility
    How can I cancel a recurring mo thky charge to an Xbox account t that is not mine and and I...: How can I cancel a recurring monthly charge to my credit card for an Xbox account that isn't mine and I do not have access to? Moved from Microsoft Teams / Unknown/other / Other...
  3. why was i charged 3 times for $13 from my credit card? i accepted 1 friend request and got...

    in XBoX Accessibility
    why was i charged 3 times for $13 from my credit card? i accepted 1 friend request and got...: is there a way to speak with a real person on the phone and not AI? if i dont find a resolution or explanation to this issue im going to charge back my payment cause i did not order anything and...
  4. How do I stop being charged for XBOX PC gamepass subscription? It wont let me remove my...

    in XBoX on Consoles
    How do I stop being charged for XBOX PC gamepass subscription? It wont let me remove my...: How do I stop being charged for XBOX PC gamepass subscription? It wont let me remove my current card without adding another one, but I dont want to keep being charged....
  5. How do I talk to a live person to dispute charges

    in XBoX Games and Apps
    How do I talk to a live person to dispute charges: I have several charges to my account. I have spoken with my bank and we are prepared to take action. I believe my account has been hacked and a substantial amount of money has been taken from my...
  6. My microsoft account was hacked and they charged a number of XBox charges with my credit...

    in XBoX Accessibility
    My microsoft account was hacked and they charged a number of XBox charges with my credit...: My Microsoft account was hacked and they charged a number of XBox charges with my credit card. I called Microsoft, emailed and have gotten no where. I followed the process to dispute the charges...
  7. Who do I contact about a charge being charged on my debit card without my permission

    in XBoX on Windows
    Who do I contact about a charge being charged on my debit card without my permission: Good evening. I’m trying to contact a person about a charge that was put on my debit card without my permission. I am unable to reach a actual person and this is getting very frustrating. I’ve had...
  8. My kid changed my gamertag on accident how do I get it back without being charged I spend...

    in XBoX on Consoles
    My kid changed my gamertag on accident how do I get it back without being charged I spend...: My kid changed my gamertag on accident how do I get it back without being charged I spend enough with Micro$oft, $10 just to change a username is ridiculous. 5d38fb5d-6a8d-4beb-873e-17c17e7a9a9d
  9. My cc is being charged without my authorization. I do not have a xbox account. Help

    in XBoX on Consoles
    My cc is being charged without my authorization. I do not have a xbox account. Help: My bank account is being charged for xbox and I have no account nor have I authorized anyone. 96855264-33f8-431e-a9c7-652701956500
  10. Why am I getting charged over and over for the game and dlc without getting it

    in XBoX Games and Apps
    Why am I getting charged over and over for the game and dlc without getting it: I kept getting charged for oblivion and it’s dlc 4 times and I couldn’t get all the content until trying to buy them one by one again then it gave me some of it the bank statements show that I...