Charged twice?

Discus and support Charged twice? in XBoX Games and Apps to solve the problem; I bought the For Honor Deluxe edition and was charged twice for the deluxe pack, any solutions? c0ec8d0e-7e21-4b57-a81e-3e58db6f5f04 Discussion in 'XBoX Games and Apps' started by Gbrawler, Apr 22, 2017.

  1. Gbrawler
    Gbrawler Guest

    Charged twice?


    I bought the For Honor Deluxe edition and was charged twice for the deluxe pack, any solutions?

    :)
     
    Gbrawler, Apr 22, 2017
    #1
  2. BillyLongBong
    BillyLongBong Guest
    Unexplained bill on my card

    Yeah, I was charged three times what i'm usually charged every month for renewal
     
    BillyLongBong, Apr 22, 2017
    #2
  3. Smwutches
    Smwutches Guest
    South Park and the Stick of Lies

    Have you already been charged for the game? If you haven't been charged yet, you won't be able to download the game until you are actually charged closer to release.
     
    Smwutches, Apr 22, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Charged twice?

    Sorry to hear it. In the case of billing issues such as this you would need to call phone support. Please click this link to get the number for your region Customer Support
     
    onyxishere, Apr 22, 2017
    #4
  5. MisterSwitch Win User

    Charged Twice!?

    onyx, once again, is right. 18004myxbox will sort this out for you.
  6. onyxishere Win User

    charged twice

    If you were charged for an item you did not receive then you'll need to contact support and speak with billing.

    support.xbox.com/contact-us

    Good luck.
  7. Daft Badger Win User

    Charged twice

  8. XBF Brad A Win User

    charged twice

    Hello Adam,

    We recommend requesting a call from support. They will be able to look up the card and find if any other accounts are tied to it.

    When you go to Contact Us to get it to request a callback follow these
    steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad

    Xbox Forum Team
  9. ADAMLESLIE1 Win User

    charged twice

    No its not. I was charged a fee for V bucks on monday and then the same charge on tuesday
Thema:

Charged twice?

Loading...

  1. Charged twice? - Similar Threads - Charged twice

  2. I have been charged twice for Microsoft game pass

    in XBoX Accessibility
    I have been charged twice for Microsoft game pass: I have been charged twice for Microsoft game pass this month. Once on my old bank card and once on my new bank card. There is no option to dispute the payment on the account page as its just says...

  3. I’ve been charged twice for one in game purchase and my refund request was instantly...

    in XBoX Games and Apps
    I’ve been charged twice for one in game purchase and my refund request was instantly...: I purchased in game content and was charged twice for it, upon requesting a refund it was instantly denied because “Refunds aren't available for digital purchases that have been played or used.”....

  4. Why do I get charged twice a month

    in XBoX on Consoles
    Why do I get charged twice a month: Why am I getting charged twice a month 7d5f9571-0d0c-4412-ae98-3b63f7919ad7

  5. Why has it tried charging me twice

    in XBoX on Consoles
    Why has it tried charging me twice: Hello I put an order in on my xbox for a new galaxy xbox an when i did the money was charged immediately didnt think twice of it got the track order an it said pending okay ill wait a few days 8...

  6. Is Xbox charging my card twice a month

    in XBoX Games and Apps
    Is Xbox charging my card twice a month: So today I get on my Xbox and it says I don’t have game pass, so I check my bank and it charged it on the 13th and today is the 23rd. So I’m a bit confused why it says I don’t have game pass and...

  7. Charged twice for the same game!

    in XBoX Games and Apps
    Charged twice for the same game!: So I went to purchase a game earlier today and it said it didn't go through.. so I got my partner to buy as a gift using my card again, i put the code in and that also failed. I've now checked my...

  8. Charged twice for Minecraft

    in XBoX Games and Apps
    Charged twice for Minecraft: Split from this thread. Hi! I've bought Minecraft for my son and was charged twice. How can I cancel one of orders or get refund? dbbc8cf5-d530-482b-a581-189ebb38db76

  9. Being charged twice

    in XBoX Games and Apps
    Being charged twice: I made a payment to Microsoft on 25/12/24 for gaming purposes. The payment came out of the bank. It was not a subscription, it was a one off payment. I have had an email stating I am in a negative...

  10. Why have I been charged twice for games I purchased??

    in XBoX Games and Apps
    Why have I been charged twice for games I purchased??: [img] Yesterday, I bought 2 games. I got the notification for both saying that I purchased them. But when I look at my bank account I see I'm in the negatives because of being charged twice for...