charged twice? Why?

Discus and support charged twice? Why? in XBoX Games and Apps to solve the problem; I purchased a copy of EA Access, but charged twice? Why? 099d347c-ac85-4151-b550-28e885478123 Discussion in 'XBoX Games and Apps' started by Duke blue 2046, Jun 1, 2015.

  1. charged twice? Why?


    I purchased a copy of EA Access, but charged twice? Why?

    :)
     
    Duke blue 2046, Jun 1, 2015
    #1
  2. Unexplained bill on my card

    Yeah, I was charged three times what i'm usually charged every month for renewal
     
    BillyLongBong, Jun 1, 2015
    #2
  3. Smwutches
    Smwutches Guest
    South Park and the Stick of Lies

    Have you already been charged for the game? If you haven't been charged yet, you won't be able to download the game until you are actually charged closer to release.
     
    Smwutches, Jun 1, 2015
    #3
  4. charged twice? Why?

    Please contact Xbox support by phone and request a refund for being charged twice as this obviously should not happen. If you copy and paste this link you should be directed to the support page of your region with the phone number support.xbox.com/contact-us?isChatCallAvailable=false
     
    FearedNightmare, Jun 3, 2015
    #4
  5. Joe Schwab Win User

    Why do I get charged twice a month

    Why am I getting charged twice a month
    I was charged twice for microsoft xbox
  6. GOATSqaudMC Win User

    Unable to contact Xbox Support

    I spent $21 and it charged me twice. Why does it charge me twice this is not the first time this has happened.
  7. FearedNightmare Win User

    charged twice? Why?

    Please contact Xbox support by phone and request a refund for being charged twice as this obviously should not happen. If you copy and paste this link you should be directed to the support page of your region with the phone number support.xbox.com/contact-us?isChatCallAvailable=false
  8. Francia J. Win User

    Why was I charged twice?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Let's check the transaction on your end, can you please sign in to https://account.microsoft.com/billing/orders and check if you can see two transactions from there? If you can s two transactions you can request a refund by signing in to https://xbox.com/refunds.

    But if you're seeing only one transaction you may need to reach out to your bank so they can validate the other charge.
  9. Mister Gwyther Win User

    I was charged twice, why?

    What probably happened is the automatic payment was going though at the same time you were making your purchase. You can stack up to three years of LIVE time at once. If you want to dispute this, call up phone support (support.xbox.com/contact-us).
    Otherwise, the time will stay on your account and you won't be charged next year. So really it's up to you, but my feeling here is you will get two year's worth of time here.
Thema:

charged twice? Why?

Loading...
  1. charged twice? Why? - Similar Threads - charged twice Why

  2. Why do I get charged twice a month

    in XBoX on Consoles
    Why do I get charged twice a month: Why am I getting charged twice a month 7d5f9571-0d0c-4412-ae98-3b63f7919ad7
  3. Why has it tried charging me twice

    in XBoX on Consoles
    Why has it tried charging me twice: Hello I put an order in on my xbox for a new galaxy xbox an when i did the money was charged immediately didnt think twice of it got the track order an it said pending okay ill wait a few days 8...
  4. Why have I been charged twice for games I purchased??

    in XBoX Games and Apps
    Why have I been charged twice for games I purchased??: [img] Yesterday, I bought 2 games. I got the notification for both saying that I purchased them. But when I look at my bank account I see I'm in the negatives because of being charged twice for...
  5. I've been charged twice for connecting my American Express Virtual Pay card in XBOX why...

    in XBoX Accessibility
    I've been charged twice for connecting my American Express Virtual Pay card in XBOX why...: I clicked to redeem a free 14-day trial gamepass from my friend it should be FREE why it charged me then? a283736b-81e7-4843-993a-88a77e28cd75
  6. Why when my son purchased a game add-on online and was charged twice for one transaction,...

    in XBoX Games and Apps
    Why when my son purchased a game add-on online and was charged twice for one transaction,...: Why hasn't my son's account been refunded when Microsoft changed him twice on a transaction?? 71c00a9c-856c-488d-a5ac-e1786dcf6b94
  7. Why the Xbox charge me twice for fc24 in different price?

    in XBoX Games and Apps
    Why the Xbox charge me twice for fc24 in different price?: I just purchased fc24 inside fifa23?And when I wanted to download it I couldn't find the game and then I go search outside the store then need me to purchase again in different price?how is this...
  8. Why was I charged twice for the same game on my Xbox? I need an explanation immediately...

    in XBoX on Windows
    Why was I charged twice for the same game on my Xbox? I need an explanation immediately...: I was originally charged on the day of purchase September 14 for the game modern warfare 3 pre order and now I was charged again for the same game today 9466ccb7-b56b-4936-b95d-cf17fdbfe9d4
  9. why did i get charged twice for a gamertag change?

    in XBoX Accessibility
    why did i get charged twice for a gamertag change?: as you can see there are two different order numbers for two different payments and the same charge for the same thing two different times a24b19b2-01ca-4c53-942d-a1dba0cfa474
  10. Why was I charged twice on two different payment methods

    in XBoX on Consoles
    Why was I charged twice on two different payment methods: I was making a $31.99 purchase and it used my credit card, but i was trying to make it use my microsoft balance, which had $50 in it. and it charged both of them for one $32 purchase, how do i...