charged twice, how to fix?

Discus and support charged twice, how to fix? in XBoX on Consoles to solve the problem; Hello. I just recently tried to purchase a game during the sale on my Xbox One, and it didn't go through at first, due to my bank putting a temporary... Discussion in 'XBoX on Consoles' started by Bob Johnson808, Dec 28, 2016.

  1. Bob Johnson808
    Bob Johnson808 Guest

    charged twice, how to fix?


    Hello. I just recently tried to purchase a game during the sale on my Xbox One, and it didn't go through at first, due to my bank putting a temporary block on my card due to multiple purchases in the last couple of days. I didn't realize this at first, and
    tried again, and the purchase went through. I later checked my bank account online and it said I had been charged twice for the game. (The game was the Walking Dead Michonne Miniseries Complete Season, btw.) Is there a way to refund my accidental second purchase
    of the same thing? I hope so, I can't own 2 copies of the same game on the same gamertag!

    :)
     
    Bob Johnson808, Dec 28, 2016
    #1
  2. GOODNU 5
    GOODNU 5 Guest
    COD: AW Seasons Pass - Double billed?

    How come I have been charged twice for COD:AW Season's Pass twice in the last month? Is this an error?
     
    GOODNU 5, Dec 28, 2016
    #2
  3. Fembot92
    Fembot92 Guest
    Charged Twice!?

    I bought a month of Xbox Live Gold on November 2nd 2011 for myself and I got charged 10.19$ CAD twice for it... I wouldn't really care if it gave me 2 months for charging me twice but my time runs out December 2...And the weird thing is the payments are
    towards 2 different receivers?

    PAYPAL *MICROSOFTCO

    2211 NORTH FIRST STREET

    and

    MICROSOFT *XBOX LIVE

    ONE MICROSOFT WAY

    Anyone know whats going on here or what I should do?
     
    Fembot92, Dec 28, 2016
    #3
  4. Daft Badger
    Daft Badger Guest

    charged twice, how to fix?

    Daft Badger, Dec 29, 2016
    #4
  5. Daft Badger Win User

    charged twice, how to fix?

  6. Funky Munky THC Win User

    BF3 - EA stop using online passes, still need it for second hand copy!?!

    How else are they supposed to charge you twice to play?
  7. kyle_m4496 Win User

    I got charged twice fix this!

    Hi Michael_468. My name is Kyle and I'm an independent advisor.

    Thank you for posting on the Xbox Communities Forum. I'm sorry to hear you have been charged twice for an order.

    Usually, this means the first charge failed to process, and the pending funds will return to your account within 5-7 business days.

    However, as we can't access accounts on this chat, please contact Microsoft Support for further clarification on these charges: https://support.microsoft.com/account-billing/4f615f2a-6bbd-fd69-6695-ae213d63eef0

    More contact options can be found from these links:

    https://support.xbox.com/contact-us

    https://support.microsoft.com/contactus
  8. WhitePony661 Win User

    Billed twice for the same game

    I have just had tbe exact same thing!? So annoyed will be calling them tomorrow! Charged me twice for Skate 3 and said I am blocked from buying things? -.- This is annoying as I have been charged twice and still haven't got the game -.- hope this gets fixed.
  9. MisterSwitch Win User

    Charged Twice!?

    onyx, once again, is right. 18004myxbox will sort this out for you.
Thema:

charged twice, how to fix?

Loading...

  1. charged twice, how to fix? - Similar Threads - charged twice fix

  2. Is Xbox charging my card twice a month

    in XBoX Games and Apps
    Is Xbox charging my card twice a month: So today I get on my Xbox and it says I don’t have game pass, so I check my bank and it charged it on the 13th and today is the 23rd. So I’m a bit confused why it says I don’t have game pass and...

  3. Charged twice for the same game!

    in XBoX Games and Apps
    Charged twice for the same game!: So I went to purchase a game earlier today and it said it didn't go through.. so I got my partner to buy as a gift using my card again, i put the code in and that also failed. I've now checked my...

  4. Charged twice for Minecraft

    in XBoX Games and Apps
    Charged twice for Minecraft: Split from this thread. Hi! I've bought Minecraft for my son and was charged twice. How can I cancel one of orders or get refund? dbbc8cf5-d530-482b-a581-189ebb38db76

  5. Being charged twice

    in XBoX Games and Apps
    Being charged twice: I made a payment to Microsoft on 25/12/24 for gaming purposes. The payment came out of the bank. It was not a subscription, it was a one off payment. I have had an email stating I am in a negative...

  6. Why have I been charged twice for games I purchased??

    in XBoX Games and Apps
    Why have I been charged twice for games I purchased??: [img] Yesterday, I bought 2 games. I got the notification for both saying that I purchased them. But when I look at my bank account I see I'm in the negatives because of being charged twice for...

  7. I've been charged twice for connecting my American Express Virtual Pay card in XBOX why...

    in XBoX Accessibility
    I've been charged twice for connecting my American Express Virtual Pay card in XBOX why...: I clicked to redeem a free 14-day trial gamepass from my friend it should be FREE why it charged me then? a283736b-81e7-4843-993a-88a77e28cd75

  8. V-Bucks Charged Twice

    in XBoX on Windows
    V-Bucks Charged Twice: We've purchased a few V-bucks for my son from retail stores and he also has received a few from friends as a gift but when we try to redeem them and purchase an item by using the V-bucks in...

  9. I got charged twice fix this!

    in XBoX Accessibility
    I got charged twice fix this!: So on the 8th I bought and controller on got charged for it but it still says its pending even when i payed for it and yesterday I just got charged from it again and still says its pending so fix...

  10. Have been charged twice. Is there any chance to contact support?

    in XBoX on Windows
    Have been charged twice. Is there any chance to contact support?: I have been charged for a game which I already bought 2 years ago. I'm trying to get in touch with support for more than a week without success. There is only one way - to request a call and it's...