Charged twice for Xbox Game Pass Ultimate

yes i am able to see both charges

Hi, in this case you can use the refund form as well.
Use the order number associated with the second transaction (the more recent) available in your order history
And include the order number for the first transaction in the description
Use the same categories "Billing error" and "duplicated charge"

Don't forget to be as detailed as possible

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this RAEDENWULF

Just to confirm, are you able to see both charges for the subscription in your Microsoft account order history?
https://account.microsoft.com/billing/orders

Or only one?
If it's only one and if you received both charges at the same time, you can try filling the refund form:
https://support.xbox.com/forms/request-a-refund

Under category select billing error and then duplicated charge for the same item

Ami me sucedio solo debes llamar a soporte

Thanks for your reply. I don't think I have had it before - but I have been charged £6.99 and £10.99 - that is surely not right? It says next to the Xbox Live Gold Subscription - "Subscription converted to Xbox Game
Pass Ultimate"

Thanks