Charged twice for digital purchase

Discus and support Charged twice for digital purchase in XBoX Games and Apps to solve the problem; Got charged twice. Can't get in touch with any help. Nobody wants to take responsibility. Nobody can provide any receipt from the transaction. Not... Discussion in 'XBoX Games and Apps' started by DavidBlackburn4, Apr 8, 2020.

  1. DavidBlackburn4
    DavidBlackburn4 Guest

    Charged twice for digital purchase


    Got charged twice. Can't get in touch with any help. Nobody wants to take responsibility. Nobody can provide any receipt from the transaction. Not right xbox. You failed me.

    :)
     
    DavidBlackburn4, Apr 8, 2020
    #1
  2. QUEENMISFITS Win User

    Charged twice for digital purchase

    support.xbox.com/contact-us
  3. Fl0ydPinkert0n Win User

    Charged twice for digital purchase

    Yes I check my cards purchase history. And no on the refund cause its past 15 days. Even tho i only just realized the mistake now. I just keep getting sent to different departments with no results.
    Yeah, like QUEENMISFITS suggested, I think your best bet is to get in touch with Xbox Support. Try requesting a call back at:
    http://support.xbox.com/contact-us
  4. DavidBlackburn4 Win User

    Charged twice for digital purchase

    Yes I check my cards purchase history. And no on the refund cause its past 15 days. Even tho i only just realized the mistake now. I just keep getting sent to different departments with no results.
  5. Fl0ydPinkert0n Win User

    Charged twice for digital purchase

  6. SwordofWhedon Win User

    Help with being charged twice on digital purchase

    What you were almost certainly seeing is the authorization charge that goes away in a few days. When they refunded your purchase, they were only able to refund the actual purchase. In the United States, it takes 3 to 5 days typically to return the funds to your account
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Charged twice for digital purchase

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