charged for xbox live but didnt get it?

Discus and support charged for xbox live but didnt get it? in XBoX on Consoles to solve the problem; last night i bought Xbox live with a debit card, ($5 version), it looks like it charged twice, refunded once, then canceled the membership. I probably... Discussion in 'XBoX on Consoles' started by WolfTotally, Sep 12, 2017.

  1. WolfTotally
    WolfTotally Guest

    charged for xbox live but didnt get it?


    last night i bought Xbox live with a debit card, ($5 version), it looks like it charged twice, refunded once, then canceled the membership. I probably messed something up on my end, so help would be much appreciated

    :)
     
    WolfTotally, Sep 12, 2017
    #1
  2. KySkipper
    KySkipper Guest
    Got charged 78 dollars for a game which I didn't get

    I was charged for xbox live gold and i didnt not buy it
     
    KySkipper, Sep 12, 2017
    #2
  3. GoGoActionTeam
    GoGoActionTeam Guest
    Purchased game, still shows as trial

    You might check that your credit card was actually charged for the payment of the game. If it was, and your still having the problem, youll want to get in contact with xbox support via live chat or phone and tell them you were charged but you didnt get the
    game and they will do a little investigating and figure out where the problem is.
     
    GoGoActionTeam, Sep 12, 2017
    #3
  4. Smwutches
    Smwutches Guest

    charged for xbox live but didnt get it?

    You'll want to contact support directly for assistance. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Sep 12, 2017
    #4
  5. WolfTotally
    WolfTotally Guest
    alright thank you
     
    WolfTotally, Nov 1, 2018
    #5
  6. WolfTotally Win User

    charged for xbox live but didnt get it?

  7. Smwutches Win User

    charged for xbox live but didnt get it?

    You'll want to contact support directly for assistance. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. KySkipper Win User

    Got charged 78 dollars for a game which I didn't get

    I was charged for xbox live gold and i didnt not buy it
  9. GoGoActionTeam Win User

    Purchased game, still shows as trial

    You might check that your credit card was actually charged for the payment of the game. If it was, and your still having the problem, youll want to get in contact with xbox support via live chat or phone and tell them you were charged but you didnt get the
    game and they will do a little investigating and figure out where the problem is.
  10. FAKIR101 Win User

    Can Play online without xbox live subscription.

    if you didnt purchase a live membership then you shouldnt be charged for one
Thema:

charged for xbox live but didnt get it?

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