Charged for v-bucks I did not purchase

Discus and support Charged for v-bucks I did not purchase in XBoX on Consoles to solve the problem; There have been several purchases of v-bucks on Fortnite show up on my account which I did not buy. The account has a keycode which no one knows but me... Discussion in 'XBoX on Consoles' started by Dunloyhero21, Mar 26, 2018.

  1. Dunloyhero21
    Dunloyhero21 Guest

    Charged for v-bucks I did not purchase


    There have been several purchases of v-bucks on Fortnite show up on my account which I did not buy. The account has a keycode which no one knows but me so I do not think anyone else in the house could have purchased them. I have changed the password but
    I'm not sure what else I should do. Is there any way of telling what v-bucks have actually been downloaded and not just from the purchase history?

    :)
     
    Dunloyhero21, Mar 26, 2018
    #1
  2. DJZ 2002
    DJZ 2002 Guest
    Purchase not showing up on account

    So I'm trying to buy V-Bucks through fortnite but when I try to complete the purchase it says I need to ask permission, that whole process is fine but when my parent got the email he approved it but he also added $10 to my account on accident, so he was
    charged with the V-bucks and the $10 (a total of $20.70) however, when I go to my account I do not have the V-Bucks only the added money, and the v-bucks do not show up in my purchase history but the added money does, then my father got the receipt for both
    the v-bucks and added money, yet the v-bucks do not show up in my account only the added money. Does anyone know how to fix this or refund (I know purchases are non-refundable).
     
    DJZ 2002, Mar 26, 2018
    #2
  3. Th3 FPS MaNiAc
    Th3 FPS MaNiAc Guest
    V-Bucks Refund

    Where did you purchase the V-bucks from?
     
    Th3 FPS MaNiAc, Mar 26, 2018
    #3
  4. bowski477
    bowski477 Guest

    Charged for v-bucks I did not purchase

    You would have to contact official billing support at support.xbox.com/contact-us for them to investigate further.
     
    bowski477, Mar 26, 2018
    #4
  5. bowski477 Win User

    Charged for v-bucks I did not purchase

    You would have to contact official billing support at support.xbox.com/contact-us for them to investigate further.
  6. bowski477 Win User

    Vbucks code redeemed

    Where did you purchase the v-bucks?
  7. Th3 FPS MaNiAc Win User

    V-Bucks Refund

    Where did you purchase the V-bucks from?
  8. Francia J. Win User

    Up until last night, I had the Leviathan axe in Fortnite on xbox (One-handed pick axe) but then today, it's gone! How can I get this back?

    Did you recently request a refund for any of your v-bucks purchases? To check, please sign in to https://account.microsoft.com/billing/orders to validate.

    Because if we have requests refund for v-bucks the items that was used with that v-bucks will be removed.
  9. schnurrer Win User

    V-Bucks vásárlás

    Helló FlóriánSütő,

    Megpróbálta megvásárolni a V-Bucks-ot a Fortnite-on, de nem kapta meg a V-Bucks-ot, és felszámították, igaz? Megvásárolták a V-Bucks-ot az Xbox-ból?

    Ebben az esetben vegye fel a kapcsolatot az Xbox támogatásával, hogy segítséget nyújtsanak a probléma megoldásában ezen a linken: https://beta.support.xbox.com/contact-us



    [original message]

    Hello FlóriánSütő,

    You tried to purchase V-Bucks on Fortnite but you didn't got V-Bucks and you were charged, is that true? Were the V-Bucks purchased from your Xbox?

    In case that is the case, contact Xbox support so they can help you with this issue on this link : https://beta.support.xbox.com/contact-us

Thema:

Charged for v-bucks I did not purchase

Loading...

  1. Charged for v-bucks I did not purchase - Similar Threads - Charged bucks did

  2. How do I stop an account I don’t recognize from charging my credit card?

    in XBoX on Windows
    How do I stop an account I don’t recognize from charging my credit card?: There’s a Yahoo account that I don’t recognize that has been charging my card for Monthly Xbox live for years. I keep disputing it, but other than getting my money back nothing changes. How do I...

  3. Why has it tried charging me twice

    in XBoX on Consoles
    Why has it tried charging me twice: Hello I put an order in on my xbox for a new galaxy xbox an when i did the money was charged immediately didnt think twice of it got the track order an it said pending okay ill wait a few days 8...

  4. i wanna know why i was charged

    in XBoX Accessibility
    i wanna know why i was charged: i got charged on my account out of nowhere and i have no reason why i wanna cancel it and get my money back if its possible but idk what a Microsoft 14 day trial is...

  5. Xbox controller on windows 11 not charging properly

    in XBoX on Consoles
    Xbox controller on windows 11 not charging properly: Soo yeah i bought a new controller recently like 3 months ago or so? the "remix" green from recycled plastic or smth with battery pack included was new and packaged not used or anything. And i...

  6. Unknown charges

    in XBoX on Windows
    Unknown charges: Not understanding why I have charges at all. I need use .Microsoft and I don't even own an Xbox. I need my money refunded asap. Microsoft Corp $19.46 and Xbox.. $38.96. . My card information isn't...

  7. I got charged for a new gamertag but it didn’t change

    in XBoX Accessibility
    I got charged for a new gamertag but it didn’t change: I got charged for a new gamertag tag but it didn’t change, I made it the same as before because the first time I made it a custom gamertag so I bought the normal one that changed it on everything...

  8. V-Bucks Charged Twice

    in XBoX on Windows
    V-Bucks Charged Twice: We've purchased a few V-bucks for my son from retail stores and he also has received a few from friends as a gift but when we try to redeem them and purchase an item by using the V-bucks in...

  9. got charged for V-bucks and didn’t get them

    in XBoX Games and Apps
    got charged for V-bucks and didn’t get them: got charged for V-bucks and didn’t receive them, purchase went through on my card and when i try to submit something at epic’s support their website doesn’t work d2c52aca-3ba9-4415-b451-a85dfa350b40

  10. My good friend Yuri9493 just got charged 65 buck for call of duty iw and he can't play it.

    in XBoX Games and Apps
    My good friend Yuri9493 just got charged 65 buck for call of duty iw and he can't play it.: had to go on another account to pay for his game and when he bought it, it installed and he couldn't play it. I wonder if anyone could help or else me and him might have to switch to ps and not...