Charged for MICROSOFT ULTIMATE 1month but I don’t have an Xbox or ANY gaming accounts. How...

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help on cancelling a subscription.

Just a heads up that there is no way to cancel a subscription if you do not have access to the account that is tied up to it. If this was used without your consent or it is an unauthorized charge, please immediately report this to your bank to dispute and avoid future charges coming from that account.

The problem is I got charged for Xbox subscription after I got locked out of my account by 3 days, (Microsoft ultimate/1month). How can they suspend my account and still keep my credit card active and deduct from my card.

so it will not give me 1month more if i buy ultimate after game pass PC?

it wil only upgrade? yes pointless but if its only for 1€ im asking for this....if i have pc game pass and buy ultimate for 1€ now so if its will give me 1MONTH MORE or ONLY upgrade from pc game pass to ultimate?

or better was buy first ultimate and then pc game pass then shoudl give me 2months for 2€? or how...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We can only request a refund if the transaction is showing up. We will validate.

Can you please sign in to https://account.microsoft.com/billing/orders and check all Microsoft accounts that you own, we need to locate the order transaction for the charge. If this was past due charge, you may need to check transactions from days later.

Once you have it simply go to the refund web form link here: https://support.xbox.com/en-US/forms/request-a-...

Thank you for the additional information and you can request a refund for the said transaction that was processed today, you can copy the order number and enter it on the refund webform.