Charged For Live When Wanted To Cancel

Discus and support Charged For Live When Wanted To Cancel in XBoX on Consoles to solve the problem; Hello! I was recently charged for a year of live and I intended to cancel it last year, but I either forgot or it did not go through when I... Discussion in 'XBoX on Consoles' started by MonoColored, Oct 12, 2016.

  1. MonoColored
    MonoColored Guest

    Charged For Live When Wanted To Cancel


    Hello!



    I was recently charged for a year of live and I intended to cancel it last year, but I either forgot or it did not go through when I cancelled. I am not interested in xbox live at this time and would like a refund if possible. Is this the right place,
    or where should I look otherwise/who should I contact?

    :)
     
    MonoColored, Oct 12, 2016
    #1
  2. SenatorAri
    SenatorAri Guest
    Still charged me after I cancelled

    So basically I wanted to cancel auto renewal. It charged me the $11 then didn't even give me the month of xbox live for it. I then bought the 1 month for $1, seeing as though I had no xbox live. Now the $11 payment still came out of my bank account.
     
    SenatorAri, Oct 12, 2016
    #2
  3. Derp Logic
    Derp Logic Guest
    Account Charged for Xbox Live

    I canceled my live subscription at the end of November. It was supposed to renew on Dec, 1 2012 and it didn't. But last night I found out my account was still charged for live. Why is my account still being charged for it when I chose to cancel it?
     
    Derp Logic, Oct 12, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Charged For Live When Wanted To Cancel

    Smwutches, Oct 12, 2016
    #4
  5. Smwutches Win User

    Charged For Live When Wanted To Cancel

  6. JeremyMarc-Anre Win User

    cancel Xbox live

    Hi, my yearly charge was made for xbox live. I want to cancel and can I get refund?
  7. LiamMacfarlane Win User

    im being made to pay for a renewal when i have no money in my account it says to cancel my subscription i must pay....

    But i want to cancel i dont have money to pay for this new month they are charging me for why does it not auto cancel when payment fails? I refuse to pay for it cause im not gonna use it and want to cancel my membership completely
  8. XBF Brad A Win User

    Subskrypcja Xbox Game Pass Ultimate[Translation-Subscrition Xbox Game Pass Ultimate]

    Hi Zonixx,

    Thanks for reaching out to the forums. We see you want to cancel a subscription. When cancelling a subscription, you need to turn off the auto renew first. If you cancel the subscription most times it auto refunds the charge if recently charged.
    Once that is off, then a subscription can be cancelled. Here is a guide to
    turn off recurring charge.

    Thanks,

    Brad
  9. Alpha Soulneed Win User

    xbox live charges on my credit card

    Hello! xbox live is the service you need to play online, you can cancel it at any time if you no longer want charges to be made.
Thema:

Charged For Live When Wanted To Cancel

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