Charged for 1 month, expired one day after.

Discus and support Charged for 1 month, expired one day after. in XBoX on Consoles to solve the problem; So I had cancelled my xbox live and ea pass auto renew lets say on January 1st with both of them set to renew or expire if selected on January 20th.... Discussion in 'XBoX on Consoles' started by Organized Bin44, Jan 23, 2018.

  1. Charged for 1 month, expired one day after.


    So I had cancelled my xbox live and ea pass auto renew lets say on January 1st with both of them set to renew or expire if selected on January 20th. However on January 20th I was still charged 9.99 and 4.99 for both but now both subscriptions say they have
    expired on January 21st and cannot use live or ea pass. I did not want to renew either but since I was still charged shouldn't I get the months worth from the date I was charged forward?

    Both subscriptions had the option to renew not cancel for weeks but was still charged. Appreciate any Support in this matter.

    :)
     
    Organized Bin44, Jan 23, 2018
    #1
  2. xbox live gold didnt renew

    The only thing with that is that they charged me the day i purchased my first 1 month. They charged me on the 20th of November when they should of charged me today when it expired.
     
    RockstarGames03, Jan 23, 2018
    #2
  3. JECivicE
    JECivicE Guest
    my xbox live gold account expired before date

    hello! all I want to know if you could help me .. with my xboxlive account .. Buy 1 month and charged me 2 times and expired in one week the membership
     
    JECivicE, Jan 23, 2018
    #3
  4. Mcmax3000 Win User

    When does auto-renew bill me?

    You'll get charged when your subscription expires so if the last day of your current subscription is 4/1, you'd be charged either 4/1 or 4/2 (not 100% on the exact date but it will not be a month later).

    You'll be sent an e-mail warning 30 days before your subscription expires explaining everything (and another one shortly before it will charge you).
  5. RockstarGames03 Win User

    xbox live gold didnt renew

    The only thing with that is that they charged me the day i purchased my first 1 month. They charged me on the 20th of November when they should of charged me today when it expired.
  6. HassanB Win User

    1 month trial expires after a day?

    Hello,

    I'm not sure if the account you're logged into is the one that you're inquiring about, but this account seems to have a gold membership which doesn't look to be expired. If you're talking about another gamertag of a friend then I would suggest that you get
    your friend to check his or her Xbox LIVE subscription history here. That page shows the type of subscription if any was on the account, the time it was started,
    and the time it's due to cancel/renew.

    If your friend doesn't see any history there then please have them contact phone support directly in regards to the issue they are experiencing with
    having a 1 month gold membership expire within 1 day.
  7. ChorizoLegacy Win User

    I have less than one week left of Ultimate and I have a 3 month Gold code, will I get 50 days + 1 month of Ultimate after extending it?

    Wait till the ultimate expires then add it and upgrade
    So after it expires I redeem the 3 months of gold and will it convert to 50 days and 1 month of ultimate at no cost?
  8. Harry37376 Win User

    Xbox ultimate game pass

    Usually Xbox memberships charge you for the next month a few days before it expires, unless cancelled.
Thema:

Charged for 1 month, expired one day after.

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