Charged $9.99 don’t know where it came from.

Alyoshenka · Mar 20, 2018

I was charged $9.99 and I do not know where it can from. Says renewal but I pay my live with 12 month cards, and it doesn’t expire until 2019, also I do not have any other subscriptions. I used to have ea access but I cancelled it last year. I am confused
on why I’m being charged.

:)

HYPER SNIPR360 · Mar 20, 2018

Unjust enforcement

my son hadn’t wrote the message. I don’t know where it came from, I was watching him at the time!

SHAFT429 · Mar 20, 2018

Unable to Download Left 4 Dead 2 for the Ultimate Game Sale.

it says 29.99 but I was only charged 9.99

Smwutches · Mar 20, 2018

You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

DaphneWilson1

I have 3 charges to my card for 9.99 there should only be one for xbox live whats going on

I have the same question as they do! I don’t understand why i have so many charges for $9.99 and $7.99!

HYPER SNIPR360

my son hadn’t wrote the message. I don’t know where it came from, I was watching him at the time!

Dirty Loco

I don't actually know the details of the email (or it's legitimacy), but I would assume that if you bought a new Xbox 360 game from Games on Demand (let's use 'Assassin's Creed: Black Flag' as an example), then you'll be able
to buy Assassin's Creed: Black Flag for the Xbox ONE for $9.99. You will need to probably just need to buy the X1 version of the game from Games on Demand, where they will charge your MS account $9.99.

Sneeky Cheeze

Hi MDJ1296,

Sorry to hear you are having billing issues. Please go to https://billing.microsoft.com/ where you will be able to view charges and what they are for. Hopefully you will finally
see what the 9.99 charges are for so that you can act accordingly.

Let us know how it goes.

Charged $9.99 don’t know where it came from.