Charge for the anual suscription

Discus and support Charge for the anual suscription in XBoX on Consoles to solve the problem; Hi, today I was charged for the anual suscription of xbox live gold, but I sold the xbox, I want my money back and I can´t find the way to ask for that... Discussion in 'XBoX on Consoles' started by THEKILLER6609, Jun 22, 2018.

  1. THEKILLER6609
    THEKILLER6609 Guest

    Charge for the anual suscription


    Hi, today I was charged for the anual suscription of xbox live gold, but I sold the xbox, I want my money back and I can´t find the way to ask for that anywhere.

    :)
     
    THEKILLER6609, Jun 22, 2018
    #1
  2. nrvasque
    nrvasque Guest
    Can't play games with Gold suscription

    Thanks for the advises.

    I verified my credit card and see no charges from Mircosoft (probably because of the problem affecting purchasing), so i paid manually the anual suscription and solve the problem.
     
    nrvasque, Jun 22, 2018
    #2
  3. Dragones203
    Dragones203 Guest
    I got charged with a second 1 month suscription in the same month?

    Hi

    Today in the morning I found a charge for a 1 month suscription of gold through paypal.

    My 1 month suscription is supposed to expire on the 2nd day of each month, or in this case, November 2nd. (and is allowed to renovate itself).

    Why did I got charged with another month if were halfway through october?
     
    Dragones203, Jun 22, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Charge for the anual suscription

    You would want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jun 22, 2018
    #4
  5. Smwutches Win User

    Charge for the anual suscription

    You would want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. nrvasque Win User

    Can't play games with Gold suscription

    Thanks for the advises.

    I verified my credit card and see no charges from Mircosoft (probably because of the problem affecting purchasing), so i paid manually the anual suscription and solve the problem.
  7. DeniqL Win User

    What to do regarding subscription not appearing but money is being deducted?

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Unfortunately tracking down a suscription is not possible due to privacy terms,

    Do you have multiple accounts?

    If ,so. Have you checked all of them?

    Every active suscription must appear on the services tab if logged in with the right account.

    https://account.microsoft.com/services

    If you are sure the suscription is not coming from any of your account, then you should go to your financial entity and dispute the charge to block it as well.

    This is because access is mandatory to cancel a suscription from Xbox side :(
  8. DualKakashi Win User

    Destiny 2 annual pass

    Can you game share anuall pass?
  9. DeniqL Win User

    How to cancel xbox ultimate if I can't login/recover an account?

    Hi,Ben.

    In these type of cases you should go to your financial entity and dispute the charge to block it as well.

    This is because access is mandatory to cancel a suscription from Xbox side :(
Thema:

Charge for the anual suscription

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