channels not listed in oneguide

Discus and support channels not listed in oneguide in XBoX Games and Apps to solve the problem; hi i have just purchased the tv tuner for my xbox one and first thing ive noticed is that channels; BBC ONE (1), ITV (3), Dave ja vu (25), ITV+1 (33),... Discussion in 'XBoX Games and Apps' started by danwii, Nov 17, 2014.

  1. danwii
    danwii Guest

    channels not listed in oneguide


    hi i have just purchased the tv tuner for my xbox one and first thing ive noticed is that channels; BBC ONE (1), ITV (3), Dave ja vu (25), ITV+1 (33), Film 4+1 (45), ITV HD (103), are not in there appropriate positions on the oneguide and are instead listed
    at the bottom of the oneguide with the message "no info available" where the program listing should be. I have tryed clearing the oneguide and reset tv settings and still encounter the same issue. At guess this is this something I will need to wait for oneguide
    to fix if so is there some kind of timeframe or if its something im doing wrong please help?

    My tuner settings are; tv provider - Freeview, TV line up - Freeview Anglia OTA Bradcast

    :)
     
    danwii, Nov 17, 2014
    #1
  2. BEEZERAL
    BEEZERAL Guest
    No OneGuide Compatibility w/ new Hotwire Communications Fision

    Thank you for the assistance. That problem is now solved. My next issue is that my new cable service (Hotwire Fision) does not show as a listed cable network on oneguide so the channels are incorrect when using voice commands/oneguide.
     
    BEEZERAL, Nov 17, 2014
    #2
  3. JAG9ernaut
    JAG9ernaut Guest
    Xbox OneGuide Missing / Wrong Channels

    Hi, I live in Ontario and have set up my Xbox One to my Rogers cable provider. There are a few channels that are listed incorrectly on the OneGuide.

    Rogers changed a few of the channels 6 months ago but it looks like the OneGuide is using the older channel listings. Who should I talk to in updating this?
     
    JAG9ernaut, Nov 17, 2014
    #3
  4. Brigon
    Brigon Guest

    channels not listed in oneguide

    I have the same issue on my Oneguide. Glad to know it's not just me with this issue. I tried resetting the Oneguide data, but it didn't fix it.
     
    Brigon, Dec 10, 2014
    #4
  5. Brigon Win User

    channels not listed in oneguide

    I have the same issue on my Oneguide. Glad to know it's not just me with this issue. I tried resetting the Oneguide data, but it didn't fix it.
  6. falconbox Win User

    Time Warner NY state

    I'm having the same issues in Buffalo, plus, the OneGuide only lists a portion of the channels. There are huge 20 channel gaps in between the channels.
  7. Mister Beep Win User

    Channels are incorrect

    VooDoo90,

    The best way to report the incorrect channels in the OneGuide troubleshooting section in your Xbox One settings.

    • Press the Menu button on your Xbox One controller and select 'Settings'.
    • In the Settings menu, select 'TV & OneGuide'.
    • Select 'Troubleshooting'.
    • From here select 'Report a OneGuide problem' and select 'Wrong channel'.
    This will report the error directly to the proper folks.
  8. WayneHixson Win User

    Bing search of Live TV doesn't work

    I'm familiar with OneGuide but it doesn't let me search listings by voice. If a program is on the OneGuide screen you can select it by voice, but you can't search across all channels.
  9. Mister Maka Win User

    OneGuide is not showing information

    Hey there! If you're running into trouble with OneGuide content not listing correct be sure to report the channel lineup within the app.

    To report an issue check out this
    OneGuide Channel Troubleshooter    . Thanks!
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