Changing Xbox Live email on an account

Discus and support Changing Xbox Live email on an account in XBoX Accessibility to solve the problem; I made an account years ago and own a Microsoft 365 Family subscription on this account. My son, young at the time, also got an xbox + xbox live... Discussion in 'XBoX Accessibility' started by tcmsft2020, Nov 13, 2020.

  1. tcmsft2020
    tcmsft2020 Guest

    Changing Xbox Live email on an account


    I made an account years ago and own a Microsoft 365 Family subscription on this account. My son, young at the time, also got an xbox + xbox live account that was linked to this account.

    My son is now older and pays for the xbox live himself, etc., but I'd like to be able to shift his xbox live subscription off the account entirely to his own (so I don't receive email communication about his purchases, subscriptions, etc.). From browsing
    around, it seems like this is not able to be done except by changing the email associated with the account to one that he owns. But that would make it so I have to set up an entirely new account for myself for my Microsoft 365 Family subscription.

    Is it possible to add one of his emails as an alias and set it as the contact for all Xbox/Xbox live related communications, and keep my email as the contact as the contact for my Microsoft 365 subscription? Or do I have to "abandon" this account, let my
    son take it over with his email so he preservers his gamertag/games/etc., and setup a new account for my Microsoft 365 sub?

    Thank you for the help.

    :)
     
    tcmsft2020, Nov 13, 2020
    #1
  2. Photonimus Win User

    Help with changing email address

    To change the email in your xbox account, you need to change the email of your windows live ID.
  3. Uh Huh Excuses Win User

    Switching the email connected to my gamer tag.

    Hello GrungyKnight637,

    I understand that you want to change the Email Associated with your Xbox Live Gamertag. To make the transition easy and painless you should contact Xbox Live Customer Support at
    1800-4MY-XBOX. They will be able to help assist you on recovering your GamerTag and changing the email associated with your Xbox Live Profile.

    If you figure out your own information, here is a link to change your email associated with your Xbox Live Profile.

    Click here -> "Change Email Address Associated with you Xbox Live Profile"

    Xbox Live Ambassador
  4. Smwutches Win User

    xbox account trouble :I

    You can change the email address on this account to free up the email -
    support.xbox.com/.../manage-live-id


    Or you could recover this account to your xbox and change the gamertag.
  5. TenthStreetRed Win User

    adresse email

    If by that you mean you want to change the primary email on your account (In other words, the email you log in with and receive emails with), there is a guide here that walks you through the process:

    support.xbox.com/.../change-xbox-live-account-info

    I hope this helps!
  6. WPAK Win User

    Transferring sons Xbox gamertag from my Hotmail account to my Xbox .gmail account.

    Hi there,

    the only thing you can change is the email address used to sign into a Microsoft Account (Xbox Live Account), this will only change the email address used to sign into the account. (It doesn't transfer the full Xbox Live Account to a different Microsoft
    Account)

    The steps to change the email address can be found here:
    https://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account


    Changing gamertags, will only result in a different gamertag, it does not change the account or take any save game progress with it.

    Is the change sign-ing email address option what you seek or do you want to achieve something else?
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Changing Xbox Live email on an account

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