Changing the payment date for xbox live

Discus and support Changing the payment date for xbox live in XBoX Games and Apps to solve the problem; This question has probably been asked before. How do I change my payment date for my Xbox monthly subscription? Any help is appreciated. Thanks.... Discussion in 'XBoX Games and Apps' started by Bulty1994, Feb 27, 2025 at 1:53 AM.

  1. Bulty1994
    Bulty1994 Guest

    Changing the payment date for xbox live


    This question has probably been asked before. How do I change my payment date for my Xbox monthly subscription? Any help is appreciated. Thanks.

    :)
     
    Bulty1994, Feb 27, 2025 at 1:53 AM
    #1
  2. Aymeric-B Win User

    Changing the payment date for xbox live

    Hello ! I'm Aymeric, an independent advisor, and I'm here to help !

    Unfortunately, at the moment, you cannot change the billing date of your Xbox Live subscription directly from your Microsoft account dashboard.

    You must disable recurring billing on your current Game Pass subscription, let it expire on the existing billing date, and then start it on the day when you wish the new billing cycle to begin.

    To do so, go to https://account.microsoft.com/services .

    Please let me know if you have any other question !
  3. Wishcatcher Win User

    Where is the money from the currency switch?

  4. Smwutches Win User

    Change payment date?

    You would want to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  5. Zer0 G Win User

    Expired credit card

  6. Daft Badger Win User

    Error code 838200de

    Try these steps from the support pages:

    Error code and message

    Error code 838200DE contains the following message:

    Sorry, theres a problem with the Xbox service. Try again later.

    Status Code: 838200DE

    Problem

    If you get this message and error code when you try to make a purchase from Xbox LIVE, it means there’s an outstanding balance on your account.

    Solutions

    To resolve this problem, try the following solutions.

    Solution 1: Check your billing address and payment option expiry date

    Make sure that the billing address for your Xbox LIVE account matches the billing address used by your credit card company and that your payment option expiry date has not passed.

    To change the billing address for your Xbox LIVE account, see Change your Xbox LIVE account information.

    If you still experience the problem, try the next solution.

    Solution 2: Change your payment option

    To change your payment option, see Manage your Xbox LIVE payment options.

    If you still experience the problem, try the next solution.

    Solution 3: Contact support

    If the previous solutions didn’t resolve the problem, contact Xbox Support.
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Changing the payment date for xbox live

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