Changing region

Discus and support Changing region in XBoX Rewards & Social to solve the problem; Apparently my microsoft and xbox live rewards account are set in different regions. (Regions have always been finicky with my account) Because I got a... Discussion in 'XBoX Rewards & Social' started by Null Logic Nova, May 3, 2018.

  1. Changing region


    Apparently my microsoft and xbox live rewards account are set in different regions. (Regions have always been finicky with my account)

    Because I got a message declaring something was wrong with my account I contacted you guys before. The person who closed my question stated I needed to change the region of my microsoft account to UK since that's where my rewards account was designated or
    something.

    Isn't it possible to change the region of my rewards account (This so all my accounts are accurate in Belgium which is my country of residence) If I do not change the region, how will this affect the transition to Microsoft rewards? Will I be cut off? will
    my account be forfeit? Would I have to start over (which is totally fine though)?

    :)
     
    Null Logic Nova, May 3, 2018
    #1
  2. changing region

    This is PurdeeRicky.

    Well I wasn't phished. I know what phishing looks like.

    My account was compromised however. I still haven't got my account back.

    The odd thing is it still shows that I was logged in 5 hours ago when I got on my Xbox.

    The last person I spoke with was saying my account became corrupt and basically saying I'm SOL though my investigation is still open.
     
    BillowyPanther4, May 3, 2018
    #2
  3. ngocphi
    ngocphi Guest
    changing region

    i don't think you heard correctly

    first

    yes this applies to ALL regions

    the only option is to create a different account HOWEVER with the correct info for region locked content

    as long as you keep the old account on the console you can still download and use the account and download purchased dlc

    all dlc can be used by all profiles as long as the purchasing gamertag is signed in or on the purchasing console

    2nd to take advantage of promotions you need to have an active creditcard in your region

    other then using a prepaid australian membership card or ms points it is not possible to buy nz ms point cards on a australian account

    Uh oh... that shouldn't have happened.

    I’m getting “region” errors

    In order to have the best experience on the marketplace, make sure that your account region and physical location match. Your account region was set when you first set up your Gamertag and can be checked by going to
    https://billing.microsoft.com and clicking on “Personal Information”.

    If you currently live in one of the newly added LIVE enabled regions, you can perform a one-time
    region transfer on your account.
    IMPORTANT: This region transfer is permanent and irreversible. Please make sure you pick the appropriate region and read all instructions before finalizing this transfer.



    NZ is not a new xbox live region
     
    ngocphi, May 3, 2018
    #3
  4. Changing region

    Post can be deleted. Posted too soon before finding the opt-out is for total removal and not just opting out of transition to Microsoft rewards.
     
    Null Logic Nova, May 3, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Null Logic Nova,

    It is no longer possible to change the region of your Xbox Live Rewards account, since we have disabled new user registrations for your region. If you choose not to change your region, your deposits will continue to fail, and your Credits will remain in
    your Xbox Live Rewards account. Since these Credits will still be in your account at the time of the transition, these funds will be converted into Microsoft Rewards points:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

    ...


    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalogue. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making
    the transition to Microsoft Rewards.



    Since Xbox Live Rewards is ending, your Xbox Live Rewards account will be closed. However, we will transfer over any MyVIP progress you may have had, which are associated with certain benefits in Microsoft Rewards:

    What will happen to my MyVIP Star Rank in Microsoft Rewards?



    MyVIP Star Ranks are not part of the Microsoft Rewards programme. If you are an Xbox Live Rewards member with a MyVIP Star Rank and you transition to Microsoft Rewards, you will receive special benefits in Microsoft Rewards for a promotional period until
    31 December 2018. Click here to learn more.


    Note that we are referring to opting out of Xbox Live Rewards. If you opt out of Xbox Live Rewards you will immediately close your account and that information will not be transitioned to Microsoft Rewards, and your pending funds
    will be scheduled for a deposit that will occur by the time of the transition to Microsoft Rewards for your region.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. ngocphi Win User

    Region change

    Ms points are region locked to the region they were purchased in

    Government regulations do apply its copyright and distibution rights

    What is allowed in the us is not nessarily allowed in uk or Canada

    Like Netflix us is not allowed in Canada due to the CRTC requirements

    Nor is us films in Netflix allowed in uk due to distibution rights you need uk Netflix
  7. Mister Darcy-9112DFB Win User

    Region change

    Greetings, DREW 4 THE WIN. I just wanted to jump in here and clarify that it is not possible to change the region of your account. Sorry about that!
  8. Bazajaytee Win User

    Region change

    Gold isn't region free just like Microsoft points aren't.

    It is split up into sections, North America (so the OP should be able to use a USA Gold on a Canadian account), Europe (I have a UK account but lived in Sweden for 6 years and used my UK account nomally. Now I live in the USA and Microsoft have all but blocked
    my account from buying anything because they won't even let me add UK points anymore so I have a 6 year old account, 100k+ GamerScore, thousands of GBP worth of DLC invested in it and because Microsoft won't allow you to change region on your account it is
    now next to useless. Starting a new account is NOT an option when you spent so much money on DLC when Microsoft clearly CAN allow region changes like they did with the new territories that the OP mentioned.) and Asia.
  9. Prism nG Win User

    changing region

    i know how to get your account back all u gotta do is delete ur account off of your xbox and then click recover gamertag and delete profile only and then you got your account back.
  10. Dark an9el 73 Win User

    changing region

    i am having th same problem i bought a xbox for uk and its region locked for the usa what do i do any suggestions
Thema:

Changing region

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