Changing region when buying gamepass

Ok thankyou for your help I will let you know what happens😊

Hello again Mitchell, if it was from a local store it may be that the code does not belong to the same region, the ideal would be to contact the store and check the subscription region, so if you want to migrate to the Ultimate Game Pass you will have to purchase a code from the same Live Gold region.

Hey, Thankyou. I bought it from a local like phone shop from where I live so it should be in the same area as me right?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello MitchellBurr, this message appears when there is usually a discrepancy between the active subscription and the one you are looking to buy, you know if the live Gold you have in the account was purchased directly through the Microsoft website was purchased through a site like Eneba, CDKeys etc. if it may be from a region other than yours.

Yeah so like ngocphi it is region-locked in addition to changing your region I think you can only change it for Windows and Microsoft Store not your account.

A couple of options.

• Ask for support to change it.
  
• Use a new account set to that region.
  
• Use a VPN.