Changing privacy settings

Discus and support Changing privacy settings in XBoX on Consoles to solve the problem; I have been trying to change my privacy settings for days now, I have followed steps I have found on and off Microsoft/Xbox website yet it lead me to... Discussion in 'XBoX on Consoles' started by Redravin1234, Mar 19, 2018.

  1. Redravin1234
    Redravin1234 Guest

    Changing privacy settings


    I have been trying to change my privacy settings for days now, I have followed steps I have found on and off Microsoft/Xbox website yet it lead me to circles. I don't now what I have been doing wrong. But pls someone tell me how do do it in case I've done
    something wrong, thx

    :)
     
    Redravin1234, Mar 19, 2018
    #1
  2. LeiAiAleiAica
    LeiAiAleiAica Guest
    Changing Privacy Settings

    The ASCS form will ask you to provide a working Email address. What your dad needs to recover is the password for the MSA and not for the Email. The ACSR link once verified will give you the reset instructions to the working email that you have access to.
     
    LeiAiAleiAica, Mar 19, 2018
    #2
  3. KnottyThought1
    KnottyThought1 Guest
    Changing Privacy Settings

    Thanks for the reply LeiAiAleiAica. The email ID used has been de activated. Hence, it would be useless to recover it....
     
    KnottyThought1, Mar 19, 2018
    #3
  4. LeiAiAleiAica Win User

    Changing Privacy Settings

  5. pmem Win User

    Change privacy settings

    Don't be sorry. I want to close this one because I don't use it anymore, I have another one :)

    That's the problem, I can't close it in that page, because of the Microsoft Points (that I have not).

    Also, i'm in Portugal so I guess it's not a good idea to call those numbers ;)
  6. Vustom Win User

    Change privacy settings

    I'm sorry to hear you want to close your account.

    If you want to close your account you can do so by logging into
    http://account.live.com/     and then scrolling down to the bottom and clicking 'Close account'

    However, I highly recommend you give Xbox Support a call on 1-800-469-9269 or 1-800-4MY-XBOX and they can escalate the issues you're having to get those issues solved for you.
  7. Vustom Win User

    Change privacy settings

    Xbox LIVE Support number's for Portugal are 351-214154303 or 800-844-059.

    Hope this helps, hopefully they will be able to do it on their end. :)
  8. LeiAiAleiAica Win User

    Changing Privacy Settings

    The ASCS form will ask you to provide a working Email address. What your dad needs to recover is the password for the MSA and not for the Email. The ACSR link once verified will give you the reset instructions to the working email that you have access to.
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Changing privacy settings

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