Changing Phone

Discus and support Changing Phone in XBoX Games and Apps to solve the problem; My phone's screen is broken. If I send it away to be repaired and it gets a factory wipe, when it comes back and I reinstall a game I had on it, will... Discussion in 'XBoX Games and Apps' started by dutchmancb86, Apr 5, 2015.

  1. dutchmancb86
    dutchmancb86 Guest

    Changing Phone


    My phone's screen is broken. If I send it away to be repaired and it gets a factory wipe, when it comes back and I reinstall a game I had on it, will my game be as I left it? and what about if I bought a new Windows Phone to replace it? Specifically Age
    of Empires - Castle Siege? Would be disappointed to lose all my progress.

    :)
     
    dutchmancb86, Apr 5, 2015
    #1
  2. Dakrkplayer2
    Dakrkplayer2 Guest
    Trouble with account

    Go on a 360 and try changing it or call phone support.
     
    Dakrkplayer2, Apr 5, 2015
    #2
  3. Pretty Jaded
    Pretty Jaded Guest
    HELP! Changing emails and phone numbers

    I just want to change my email and my phone number on my account. I keep getting prompted to enter a code that's supposed to be emailed to my address that is on the account now. I've been waiting for some time and the code has not been sent. I know
    the email address is correct because I got a code yesterday. How many times is this going to happen? This should be something that is doable in less than 10 minutes. This is quite frustrating. I can't get texts on a phone that is no longer in use. I just
    need to update my account. HELP!
     
    Pretty Jaded, Apr 5, 2015
    #3
  4. grunt gunner00
    grunt gunner00 Guest

    Changing Phone

    My guess is that certain games would be fine and some would be wiped, I would look into if these games use the cloud, considering AoE is Microsoft I think it is but you could extract your save if it is not.
     
    grunt gunner00, Apr 6, 2015
    #4
  5. IRB
    IRB Guest
    I can confirm that the A0E Castle Siege does carry over devices, providing you log in with the same MS Account.
     
    IRB, Apr 7, 2015
    #5
  6. maxen
    maxen Guest
    Age of Empires: Castle Siege will keep the same save file between Windows 8 and Windows Phone 8 (and Windows 10, in time), so it is completely based in the cloud and you will be fine switching phones as long as you use the same Microsoft Account. I believe
    IRB knows this from personal experience of switching phones.

    As for other games, those will totally depend. Games like Microsoft Bingo / Solitaire / Mahjong / Minesweeper all sync your game data to the cloud and it transfers between Windows 8 and Windows Phone 8; Halo: Spartan Assault, for instance, will sync between
    Windows 8, Windows Phone 8, Xbox One and Xbox 360. Other games will all vary.
     
    maxen, Nov 1, 2018
    #6
  7. maxen Win User

    Changing Phone

    Age of Empires: Castle Siege will keep the same save file between Windows 8 and Windows Phone 8 (and Windows 10, in time), so it is completely based in the cloud and you will be fine switching phones as long as you use the same Microsoft Account. I believe
    IRB knows this from personal experience of switching phones.

    As for other games, those will totally depend. Games like Microsoft Bingo / Solitaire / Mahjong / Minesweeper all sync your game data to the cloud and it transfers between Windows 8 and Windows Phone 8; Halo: Spartan Assault, for instance, will sync between
    Windows 8, Windows Phone 8, Xbox One and Xbox 360. Other games will all vary.
  8. IRB Win User

    Changing Phone

    I can confirm that the A0E Castle Siege does carry over devices, providing you log in with the same MS Account.
  9. grunt gunner00 Win User

    Changing Phone

    My guess is that certain games would be fine and some would be wiped, I would look into if these games use the cloud, considering AoE is Microsoft I think it is but you could extract your save if it is not.
  10. onyxishere Win User

    Phone Number Change

  11. Lumie Helps Win User

    Changing phone number

    Hi there Chosen O, I am Lumie and I would love to assist you today.

    I am so sorry you are having issues receiving emails to your verification Microsoft account.

    The best place to start is to check your internet connectivity and your connectivity to your Outlook. Do you receive the email on another device?

    It's also good to check your Junk Email settings to check if you have blocked or removed safe senders and to check your filters at the bottom.

    If that doesn't work, check your junk and storage. (Can be found in the Storage setting under general)

    If none of this works, try changing your password.

    You can find more information here: [support.microsoft.com/office/d39e3341-8d79-4bf1-b3c7-ded602233642]

    I hope this helps.

    Let me know if I can be of any further assistance. -Lumie
Thema:

Changing Phone

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