Changing Parent Microsoft Account

Discus and support Changing Parent Microsoft Account in XBoX on Consoles to solve the problem; Hello, I've been having a bit of an issue with Microsoft Family. I try to sign into my account on xbox live (I am a minor) and it prompts me that my... Discussion in 'XBoX on Consoles' started by hellhound1003, Oct 1, 2017.

  1. Changing Parent Microsoft Account


    Hello, I've been having a bit of an issue with Microsoft Family. I try to sign into my account on xbox live (I am a minor) and it prompts me that my parent's account is invalid. So I go through the process of changing it and it says "signup services are
    unavailable" no matter when I do it. I went and logged on to my microsoft account on a windows machine and fixed my info on there to where I'm in a family with my email and my parent's email as the adult, but yet this problem on xbox live still persists, help
    would be appreciated. Thanks!

    :)
     
    hellhound1003, Oct 1, 2017
    #1
  2. Mrs L
    Mrs L Guest
    Unable to add son to xbox one

    As above,

    Select child
    Sign in as parent
    get to the 50c card authorisation, add card details
    Then get card already exists on account - go through screens - again!!

    Then after about 10 minutes updating account it fails with code 45468.7036976521340.5055251569016685

    Go to xbox errorhelp - can't find it Changing Parent Microsoft Account :(

    Can anybody help please we are pulling our hair out on this

    Just to say the card is on account from xbox and also Microsoft accounts linked to the parents account!
     
    Mrs L, Oct 1, 2017
    #2
  3. iNb4 Ownage
    iNb4 Ownage Guest
    Changing Parent Accounts

    Hello Blackhawk S1X,

    Apologies, but it's always best to post your own thread instead of commenting on a thread that is about 3 years old. You can do that by clicking the link below!

    forums.xbox.com/.../addpost.aspx

    Cheers!
     
    iNb4 Ownage, Oct 1, 2017
    #3
  4. SFC Scout Win User

    XBL Sign-Up Currently Unavailable. Please Try Again Later?

    Here's the exact message, "Your parent's Microsoft account isn't valid. Your parent needs to choose a different account to manage your Xbox profile." It gives me 2 options, "Change Parent Microsoft Account" or "Play offline".
  5. PinpointGenie35 Win User

    Change Parent Microsoft Account

    I had a chat session with the Support group and i'm hopeful that this will get sorted. The gentleman who I was chatting to was very helpful. I'll keep you all updated.
  6. AerialPegasus1 Win User

    Change Parent Microsoft Account

    I keep getting the same issue, no support pages have helped so far. I can't find any way to do this through the website instead of on the Xbox
  7. DangerousBard Win User

    Change Parent Microsoft Account

  8. AerialPegasus1 Win User

    Change Parent Microsoft Account

    I'm just glad I'm not the only one struggling with this
Thema:

Changing Parent Microsoft Account

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