Changing NAT type

Discus and support Changing NAT type in XBoX on Consoles to solve the problem; "Your network is behind a port-restricted NAT" How do I change this from Moderate to Open? c69f80b5-08ea-4bcb-8c55-e56cf121e069 Discussion in 'XBoX on Consoles' started by Pandasaur cx, Dec 13, 2015.

  1. Pandasaur cx
    Pandasaur cx Guest

    Changing NAT type


    "Your network is behind a port-restricted NAT"

    How do I change this from Moderate to Open?

    :)
     
    Pandasaur cx, Dec 13, 2015
    #1
  2. medium bloke
    medium bloke Guest
    medium bloke, Dec 13, 2015
    #2
  3. Rottweiler
    Rottweiler Guest
    NAT Type

    My NAT type is not working, I just got a new modem from Comcast, and now the NAT type is unavailable. Any suggestions?
     
    Rottweiler, Dec 13, 2015
    #3
  4. RobertBuckalew
    RobertBuckalew Guest

    Changing NAT type

    What Country/State/Province do you live in?

    Modem brand & model number:

    Router brand & model number:

    How many Xbox 360 and Xbox One consoles are connected to this router?:

    Wired or Wireless (for each console):

    Things you have tried:

    Is UPnP Enabled? Yes/No/Unknown:

    Do you have a NAT error? If so, what is your NAT type?:

    Any Error Codes you encounter:

    Who is your ISP? (Internet Service Provider):
     
    RobertBuckalew, Dec 13, 2015
    #4
  5. Pandasaur cx
    Pandasaur cx Guest
    United States.

    Arris [tag:TM502G]

    Cisco [tag:E1500]

    - Hitron Technologies [tag:CGN]

    Xbox One and 360 sharing a cable. There's another Xbox 360 using Wi-Fi.

    Wired.

    UPnP?

    No NAT errors.

    Suddenlink.
     
    Pandasaur cx, Dec 14, 2015
    #5
  6. taidara
    taidara Guest
    [quote user="Otaku Panda cx"]

    Arris #TM502G

    Cisco #E1500

    - Hitron Technologies #CGN

    [/quote]Can you describe in more detail, how these three networking devices are connected to one and the other.

    How does your Hitron Technologies CGN fits into this topology? Is it that you're using the TM502G stictly for VOIP service, and the CGN for Internet?
     
    taidara, Dec 14, 2015
    #6
  7. Pandasaur cx
    Pandasaur cx Guest
    Suddenlink provided Hitron when we upgraded to a better network plan. Cisco is just there for backup, hasn't been any issues with the setup so never thought of removing it.

    I'm not an expert with networking so I have no idea what you are talking about.
     
    Pandasaur cx, Dec 14, 2015
    #7
  8. taidara
    taidara Guest

    Changing NAT type

    Thanks!

    How is your Arris TM502G connected on your local network?

    Is your Cisco Linksys E1500 unplugged from your local network?
     
    taidara, Dec 14, 2015
    #8
  9. Pandasaur cx
    Pandasaur cx Guest
    Arris is the modem, Cisco isn't unplugged.
     
    Pandasaur cx, Dec 15, 2015
    #9
  10. taidara
    taidara Guest
    If we were to visualizie the way your networking devices are connected to the Internet, would it look something like this:

    Internet ---- Arris TM502G ---- Hitron Technologies CGN ---- Linksys E1500 ---- Xbox One/Xbox 360/PC...
     
    taidara, Dec 15, 2015
    #10
  11. Pandasaur cx
    Pandasaur cx Guest
    The Hitron is the primary router. My cable is connected to it for fast download speeds.

    Arris

    -Hitron

    -- Xbox One, PC, Xbox 360 (All share one cable.)

    -- Cisco

    The other cables are connected to Cisco.
     
    Pandasaur cx, Dec 15, 2015
    #11
  12. taidara
    taidara Guest
    Why is that you have the Arris modem? Your Hitron Technologies CGN is actually a residential gateway, which include modem and router/NAT built-in to this device.

    Is it that you're using the Arris for your phone service?

    However, the problem is probably with your Internet Service Provider. Where CGN stands for Carrier-grade NAT, which basically means that your ISP is giving you, not a public IP, but a private address that has already been NAT'd within your ISPs realm.
     
    taidara, Dec 15, 2015
    #12
  13. {Parity}
    {Parity} Guest

    Changing NAT type

    Basically, what he is saying is that you are part of your ISPs internal network instead of having a public IP address facing the outside world you have a private IP address inside their network.
     
    {Parity}, Dec 15, 2015
    #13
  14. RobertBuckalew
    RobertBuckalew Guest
    I believe you will have to contact your isp and ask them if you can get a public ip from them ...
     
    RobertBuckalew, Dec 15, 2015
    #14
  15. Pandasaur cx
    Pandasaur cx Guest
    So in short to open the NAT type, I need an open IP?
     
    Pandasaur cx, Oct 31, 2018
    #15
  16. Pandasaur cx Win User

    Changing NAT type

    So in short to open the NAT type, I need an open IP?
  17. Pandasaur cx Win User

    Changing NAT type

    The Hitron is the primary router. My cable is connected to it for fast download speeds.

    Arris

    -Hitron

    -- Xbox One, PC, Xbox 360 (All share one cable.)

    -- Cisco

    The other cables are connected to Cisco.
  18. {Parity} Win User

    Changing NAT type

    Basically, what he is saying is that you are part of your ISPs internal network instead of having a public IP address facing the outside world you have a private IP address inside their network.
  19. taidara Win User

    Changing NAT type

    Thanks!

    How is your Arris TM502G connected on your local network?

    Is your Cisco Linksys E1500 unplugged from your local network?
  20. Pandasaur cx Win User

    Changing NAT type

    United States.

    Arris [tag:TM502G]

    Cisco [tag:E1500]

    - Hitron Technologies [tag:CGN]

    Xbox One and 360 sharing a cable. There's another Xbox 360 using Wi-Fi.

    Wired.

    UPnP?

    No NAT errors.

    Suddenlink.
Thema:

Changing NAT type

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