Changing my security info

you will need to contact Microsoft support here -> Microsoft - ContactUs

Once the 30 day hold is put into place the ONLY way to cancel the request to change your security proof is to gain access to the old security proof to put the code in.

Hiya!!

Sorry to hear that you're having an issue. Please contact https://support.microsoft.com/ for assistance with this matter..

Happy Gaming!!

Hi NL,

Thanks for coming to the forums with this great question. Following the 30 day period, you can definitely make more security changes to your account, if necessary. Of course, this would mean another 30 days, but really, there's no price on having a secure
account! If you no longer have access to that email associated with the account, it would be best to add another email that you do have access to, to be on the safe side, and of course, help out with account recovery and authentication.

Have a look at the following articles, as they're really good sources of information on this subject:

Update all of your Microsoft account security information

Add security information to your Microsoft account

Delete your Microsoft account security info

Verify the security information for your Microsoft account

Some of the information may be repetitive, but definitely useful for making your account secure. They'll also be a great resource when making any further changes.

I hope that this help out and please let us know if you have any further questions, as we'd be more than happy to help!

All of the account info should still be there, should just allow you to make further changes after the 30days. If this is false I am sorry. Hope this helps!