Changing my profile picture

Hello Venom,

Thanks for coming to the forums with your issue. There seems to be an issue after the last update with this. A lot have had the gamer pic change too. We recommend just being patient and see if in near future a patch comes out to resolve this.

Thanks,

Brad

When I take a picture using the website, it doesn't actually change the gamerpic used on my profile.

From the site:Change your gamer picture on your console in Settings, Profile, Edit Profile, Gamer Picture

I checked and there was nothing. When I upload the image, it stays as my Xbox profile picture for about 40 seconds then my picture changes back to a default Xbox profile picture. I have tested it on other pictures and they do not get removed.

I have somthing similar i try to change mine to somthing i want but it takes hour on end so i figured maybe i just need to choose diff one then switch back to one inwant so i do the custom image i dnt want gets verified right away the one inwant will tske
hours to be verified also do u guys not work on fridays through sunday cuz i have this problem and the only times it wont change or get verifified is a friday through sunday sooooo idk wat the deal is but ppl shoudlnt have to w8 48hr for a gamerpiv change
sooo if u have a conputer checking the pics is kinda dumb and u should get a smart one lol cuz its kinda dumb waiting

Hi Xpfb, Since this virus is out we are unable to change our profile picture. Once the virus is gone we may change our profile picture.