Changing gamertag,do you lose your points?

Hello Ray

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

I do look forward to resolving this problem together!

No, you will not.

The only time this type of loss will occur is.if.you changed to an entirely different account.

By changing accounts (different emails with different gamertags) then you would lose everything.

But if you are wanting to change the email address to your gamertag then you wouldn't lose anything.

The only way to spend your MS Points under a different Gamertag is to change your current Gamertag.

You would keep your achievements, points and everything else, the only thing that would change is your Gamertag.

Here is a link providing instructions on how to change your Gamertag but please note it costs you 800MS Points to do this.

support.xbox.com/.../change-xbox-live-gamertag

If a simple change of Gamertag isn't what you were looking for, there is no option to transfer your Microsoft Points to a different account.

You can easily change your Xbox LIVE gamertag. If your gamertag was created for you during Xbox LIVE sign-up, you can change the gamertag once for free. Additional Xbox LIVE gamertag changes cost 800 Microsoft Points.

To change your Xbox LIVE gamertag

On your Xbox console, sign in using the Xbox LIVE gamertag that you want to change.

Go to Social, and then select your gamertag.

Select Change Gamertag.

Note the Price of the change, and do one of the following:

Select Enter New Gamertag. If the gamertag you enter is already taken, you will be prompted to try another gamertag.

Select Get Suggestions to view possible gamertags.

Once you enter or select a new gamertag, select Yes, use this gamertag.

Note Click Add Microsoft Points if you don’t have enough points to complete the purchase.

Once you confirm your new gamertag, the change is reflected across Xbox LIVE. You don’t need to tell your friends that you changed your gamertag — their friends lists will be updated automatically.

Made a mistake creating your gamertag?

If you made a mistake when you created your gamertag and you want to change it, you’ll have to purchase a new gamertag. All gamertag purchases must be made through the dashboard and cost 800 Microsoft Points.

Hi,

Changing your gamertag does not make you lose anything at all. You retain your achievements and game saves along with content purchased. You would lose this content if you made a new account, not change your current account's gamertag by paying a fee.