Changing gamer tag using Xbox gift card or Microsoft points

Hi there W.D, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

You should be able to use the balance from your Microsoft account obtained through gift cards to change your Xbox Gamertag. Please check if it allows you to do so by attempting to change your Gamertag from a web browser on a PC or mobile phone through the following link:

https://social.xbox.com/changegamertag

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Well technically this is possible. You can earn points and purchase a gift card for $12 in currency to change your gamer tag. So this is totally possible. If you do put in a suggestion it may be turned away as you can get currency with reward points to change
your gamer tag.

Da chaz

With Microsoft Rewards points, once you earn enough points you can redeem an Xbox gift card to add funds to your account and then use those funds to purchase a gamertag change. The support person you spoke to was misinformed on how many points it takes.
Prior to the currency system Microsoft used points as currency and at that time it cost 800 Microsoft points to change a tag. Microsoft points are not the same as Microsoft Rewards points though so you would need enough points to redeem a $10 gift card as
well as a little extra to cover tax.

If you have Microsoft Rewards you can use points towards Microsoft funds. Otherwise, you would have to purchase a $10 gift card or use a credit card/Paypal if you're wanting to change your tag again. Asking for funds on the forum is not allowed.

Hello Marty83,

Can your friends see you'r new gamer tag? Or are you the only one that can see the change yourself? This could be caused by the Xbox live server's last time i changed my gamer tag it took 3-4 days before the change was in effect. If both sides cant see
a change I would log on to xbox.com to see if you can see the change on there. Was this change done via Credit Card or a gift card purchase?