Changing Email for a Microsoft Account

This can only work if your emails are NOT hotmail, outlook or live emails as those are Microsoft email addresses. That may be the cause of your problem. You can not change TO an email that is a Microsoft email. You can change a Microsoft email to any other
non Microsoft email, though.

Please see this page on how to change the emails if you don't have those emails as your current primary ones:

http://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

To change the email associated with your account:

http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

To change the email associated with your account:

http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

If it is just the email that was closed, not the Microsoft Account, you can still access it using the same email and you can switch or change it to a a different one.

In order to change the email address associated with your Microsoft account follow the instructions in this support link:

support.xbox.com/.../change-email-sign-in-for-microsoft-account

To change email associated with your account: http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-accoun...