Changing email affiliated with Xbox account

Hi Karina,

An Xbox Gamertag won't appear in your emails as a signature or display name in any way. I've personally never seen that before, especially if the Xbox account uses a Microsoft account that was created using a third-party email (Gmail, yahoo, work emails).
If you use a Microsoft affiliated email address (outlook, hotmail, msn), then the display name you see when you login to your Microsoft account could be seen in emails. Do you use a third party or Microsoft affiliated email?

Follow this support article, https://support.microsoft.com/en-us/help/4027722/microsoft-account-how-to-change-your-display-name,
for further instructions on how to change that display name.

actually, accounts do get deleted if they are inactive for 9 years (i think it was 9 or so years)

but the most you can do right now is change your email address affiliating with your accounts

Hi jlhbubba1,

We do have different options to set an email address the Primary email account linked to your Xbox profile however, there are certain grounds that we also need to consider.

-Existing account has no Xbox Live profile ( If moving the gamertag using an Xbox 360 )

support.xbox.com/.../switch-gamertag-to-different-microsoft-account-on-xbox-360

-The email account doesn't have an active Microsoft Account.

-Not an email account's domain is not affiliated with Microsoft (eg Hotmail, MSN, Outlook)

support.xbox.com/.../change-email-sign-in-for-microsoft-account

These reasons are just a few.

Hope these links would better help you understand the situation.

Ciao!

I cured it! all i had to do was forward the email i got on the old account to my actual email address and then when i clicked the link to the code it automatically affiliated it with with xbl account. beautiful!

Family dashboard is for Xbox Live. If they are not on Live it will not appear. You could upgrade the account to a child Live profile with your email affiliated with it and limit the account. But you have stated that isn't something you'd be interested in
with limiting the account so I suppose you're stuck for now.