Changing dlc purchases to my childs account

Discus and support Changing dlc purchases to my childs account in XBoX on Consoles to solve the problem; I accdently bought dlc (Downloadable content) on the wrong account. Since we have two xboxs at home and i dont allow them to log into my account is... Discussion in 'XBoX on Consoles' started by BlueWolf722, Apr 11, 2018.

  1. BlueWolf722
    BlueWolf722 Guest

    Changing dlc purchases to my childs account


    I accdently bought dlc (Downloadable content) on the wrong account. Since we have two xboxs at home and i dont allow them to log into my account is there a way I can switch the dlc to their account?

    :)
     
    BlueWolf722, Apr 11, 2018
    #1
  2. FIZBAN11
    FIZBAN11 Guest
    Avatar Companion blocked for child account - Parent can't purchase for a kid? Seriously?

    So, my daughter wants to purchase an avatar item, Baby Groot Companion, for her avatar from the marketplace store. The item is FREE. She's blocked from doing so by MS due to being a child/teen account. Even though I am her parent, and even though I changed the family settings to allow her to purchase content and even though I have billing setup with MS, she still CANNOT purchase the item. I can't purchase it for her. Seriously?!!

    Who in their infinite wisdom decided that FREE content allowed by a parent, can still NOT be purchased by a child? Come to think of it, if this is the case, why is there no way for a parent to purchase content and gift it to a child account?
     
    FIZBAN11, Apr 11, 2018
    #2
  3. kevin
    kevin Guest
    How to change Xbox LIVE online safety and privacy settings

    You are allowed change the online safety and privacy settings for any profile on your console.


    How to change your safety and privacy settings

    Steps to follow:

    • First, you have to go to the My Account page
    • You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
    • Go to Settings and Preferences and select Privacy and Online Settings.
    • Now change the settings.

    How to change your child’s safety and privacy settings

    Steps to follow:

    • First, you have to go to the My Account page
    • You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
    • Proceed to Settings and Privacy and press Child.

      Note: You’ll be asked for the parental Microsoft account in order to make changes to the child account’s safety settings.
    • Now change the settings.
     
    kevin, Apr 11, 2018
    #3
  4. ngocphi
    ngocphi Guest

    Changing dlc purchases to my childs account

    nothing can be transfered between accounts
     
    ngocphi, Apr 11, 2018
    #4
  5. gds1972
    gds1972 Guest
    Hi

    You could try checking your
    purchase history     to see if it is possible to refund the order from here, or alternately you could try reaching out to the team through
    contact us and select the option to chat with Xbox support and they may be able to assist you with refunding the purchase and then you can re purchase the DLC on the correct account.
     
    gds1972, Nov 1, 2018
    #5
  6. ngocphi Win User

    Changing dlc purchases to my childs account

    nothing can be transfered between accounts
  7. gds1972 Win User

    Changing dlc purchases to my childs account

    Hi

    You could try checking your
    purchase history     to see if it is possible to refund the order from here, or alternately you could try reaching out to the team through
    contact us and select the option to chat with Xbox support and they may be able to assist you with refunding the purchase and then you can re purchase the DLC on the correct account.
  8. GMS1stLDYCannon Win User

    Buying V-Bucks for Child Account

    Ok reading all of these questions. First VBucks is not DLC. They are just ingame money to purchase items. As far as child account do you have the child under a family account. If child request a purchase an email is sent to parent account asking for purchase
    permission. Thats how I have it for my son under family account. He cant purchase anything without me giving the ok through the family account.
  9. TIM0STATIC Win User

    multiplayer restrictions/

    There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.
  10. The Worst Jedi Win User

    Avatar Purchases for Children?

    If the purchase is coming from the restricted account(s) then there should be a prompt asking for the password/pass code for the parent account of the child(ren)'s account. (That's how it is on my console.) After entering the password/pass code, you will
    be allowed to make purchases on the restricted account for a limited time. Assuming this didn't happen for you, there's another way. You'd have to change the child(ren)'s account permissions, allowing them to make purchases. After the purchases, you may change
    the permissions back, restricting the child(ren)'s account once again.
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Changing dlc purchases to my childs account

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