Changing a forgotten pin

Hi Gibby,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your PIN on your new PC. Are you referring to Windows Hello PIN? If yes, you may remove it by following these steps:

Open the Windows 11 “Start” menu and click on “Settings”.

with the "Settings" menu open, click on "Accounts"

in the right side menu, click on “Sign-in options”.

click on the item “PIN (Windows Hello)” and click “Remove”.

a message will ask if you really want to remove your Windows PIN.

Regards,

Alvaro

Hi Harry! My name is Ricardo an independent advisor ready to help you with this situation!

The pin that the oc it's requesting must be the PC account PIN, if this doesn't work please follow this steps to reset the PIN

https://support.microsoft.com/en-au/windows/res...

Sorry to hear it. In order to reset the pin the person who put it on will either need to enter the correct pin or type in the wrong pin 3 times before they're given an option to enter their password if they've forgotten the pin

hello MozLN the Xbox pin or Microsoft pin is different to parental control pin it could be that your parents have set the pin or you may have forgotten the pin if not i would suggest you contact Microsoft support to reset your pin: https://beta.support.xbox.com/contact-us

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Kristian, if it is a 4-digit Pin or more, this is usually set up by the user of the account on the PC itself, if you have forgotten the Pin, you should choose to choose the option "Forgot my Pin" option and enter normally with the password of the Microsoft account.

Change your PIN when you’re already signed in to your device

https://support.microsoft.com/en-us/windows/cha...