Changed on color depth now no picture

CajunCARTFan · Mar 7, 2017

I was playing around with my settings after I hooked my Xbox One up to my PC monitor. Picked the wrong color depth and now I can't get a picture. I have the Call of Duty Advanced Warfighter Edition Xbox One and I have tried to do the hard reset as I have
seen others state to do to boot into low resolution mode but to no avail. I don't have physical buttons on this Xbox One just capacitive type buttons with custom effects. Any ideas on how I can boot up into low res mode?

:)

JohnnyBoyMcD-769BC2EA-0530-48D7-BDA5-BEFA0E184C1D · Mar 7, 2017

Blu-ray artefact banding

I also have the same issue. the disc plays fine in other players. did any one get an answer to this?. I've tried changed color space, bit depth with no success.

ItzEclipseYT · Mar 7, 2017

Color Personalization on my xbox

I changed my color and Xbox profile picture on the Xbox app (beta).

Then I logged onto Xbox one and I noticed the color was black I could still use the Xbox and my profile picture wasn't working. I want my color back. I can't even change the color. If I press change color it loads for 30 seconds then return back to my profile
screen. Please Help I want my color back.

Mister Beep · Mar 8, 2017

Hey there,

Since these steps are very specific, try each suggestion listed under 'Your screen is blank after you turn on the console' on our

Troubleshoot blank display on Xbox One support page. This method may take a few attempts as well, so don't worry if you don't get it right away. The key is waiting for the two beeps, and if your timing is a little off and your Xbox One powers on w/o the
second beep, repeat the steps.

Please keep us posted!

CajunCARTFan · Mar 10, 2017

Hey there,

Since these steps are very specific, try each suggestion listed under 'Your screen is blank after you turn on the console' on our

Troubleshoot blank display on Xbox One support page. This method may take a few attempts as well, so don't worry if you don't get it right away. The key is waiting for the two beeps, and if your timing is a little off and your Xbox One powers on w/o the
second beep, repeat the steps.

Please keep us posted!
Click to expand...

Ok, I figured out that the Xbox One was indeed booting in low res mode ny hooking it back up to my tv temporarily. I was able to set the settings to what they needed to be for PC monitor with no issues. Once I hooked it back up by HDMI to my Dell monitor
I have no video. The monitor is on but no picture. So, I hooked it up to my tv again and there is no issues with it. Hooked back into my PC monitor and there is still no video. I have audio and the screen is not a sleep as it is gray but no interface can be
seen!

Mister Beep · Oct 31, 2018

Hey there,

Sorry to hear the issue is occurring on your monitor still. Have you tried adjusting the color settings back what they were before the issue started occurring? Were these settings adjusted on the monitor itself? If the issue persists, reaching out to the
manufacturer of the monitor you own for further troubleshooting will be the next best step since this is isolated to that specific monitor.

Apologies for any frustration this issue has caused so far, but feel free to keep us posted on how it goes!

Mister Beep

Hey there,

Sorry to hear the issue is occurring on your monitor still. Have you tried adjusting the color settings back what they were before the issue started occurring? Were these settings adjusted on the monitor itself? If the issue persists, reaching out to the
manufacturer of the monitor you own for further troubleshooting will be the next best step since this is isolated to that specific monitor.

Apologies for any frustration this issue has caused so far, but feel free to keep us posted on how it goes!

CajunCARTFan

Hey there,

Since these steps are very specific, try each suggestion listed under 'Your screen is blank after you turn on the console' on our

Troubleshoot blank display on Xbox One support page. This method may take a few attempts as well, so don't worry if you don't get it right away. The key is waiting for the two beeps, and if your timing is a little off and your Xbox One powers on w/o the
second beep, repeat the steps.

Please keep us posted!

Ok, I figured out that the Xbox One was indeed booting in low res mode ny hooking it back up to my tv temporarily. I was able to set the settings to what they needed to be for PC monitor with no issues. Once I hooked it back up by HDMI to my Dell monitor
I have no video. The monitor is on but no picture. So, I hooked it up to my tv again and there is no issues with it. Hooked back into my PC monitor and there is still no video. I have audio and the screen is not a sleep as it is gray but no interface can be
seen!

Mister Beep

Hey there,

Since these steps are very specific, try each suggestion listed under 'Your screen is blank after you turn on the console' on our

Troubleshoot blank display on Xbox One support page. This method may take a few attempts as well, so don't worry if you don't get it right away. The key is waiting for the two beeps, and if your timing is a little off and your Xbox One powers on w/o the
second beep, repeat the steps.

Please keep us posted!

Dreddede

Go into settings and change color depth from 8 bit to 10 bit

ChiefJoboo

Do you have YCC 4:2:2 enabled in the Xbox display settings?

Also, have you changed the color depth on your Xbox from 24 bit to 32 bit?

Dolby Vision is 12 bit color so you will probably need those two options enabled. The first is to output more bandwidth and the color depth is for 12 bit color.

Also, make sure your Blu Ray app is updated.

Changed on color depth now no picture