Changed gamertag - 360 game saves gone

Discus and support Changed gamertag - 360 game saves gone in XBoX Games and Apps to solve the problem; After changing my tag, all 360 games kick me out of Live and tell me old tag can't be signed into. Attempts to download current profile fail no... Discussion in 'XBoX Games and Apps' started by blitzdkreeg, May 2, 2017.

  1. blitzdkreeg
    blitzdkreeg Guest

    Changed gamertag - 360 game saves gone


    After changing my tag, all 360 games kick me out of Live and tell me old tag can't be signed into.

    Attempts to download current profile fail no matter which 360 game I'm in. Injustice says there are no valid save spots (despite ample space on both internal and external HDDs) . Star Wars Force Unleashed, Mirror's Edge etc start downloading profile, but
    fail at the same point with error code 80090304.

    I have to say this is a seriously bush league for the company that invented the PC. C'mon guys

    :)
     
    blitzdkreeg, May 2, 2017
    #1
  2. Anil9876
    Anil9876 Guest
    Gamertag has been determined to be inappropriate

    I received a email regarding my gamertag. I'm playing on xbox360 and my old gamertag was 5 and has been changed to . I'd like to know why my gamertag was changed and how is any different the 5?

    Also, all of my save game is GONE. Where is all my equip, char, etc...

    Thanks,

    Anil Singh
     
    Anil9876, May 2, 2017
    #2
  3. Moshimo
    Moshimo Guest
    Account Change Question...

    Yeah, but if I changed that gamertag from Mosh1mo to something else, will that make that gamertag available or forever gone? I just want my gamertag for a new console... Not the games as he can keep them.
     
    Moshimo, May 2, 2017
    #3
  4. Changed gamertag - 360 game saves gone

    Same exact issue here. Many people seem to be reporting the issue downloading their profile, however mine also started with a gamertag change this morning.
     
    KrYPToNiTe 42O, May 2, 2017
    #4
  5. Miss Bijoux
    Miss Bijoux Guest
    Hey there!

    There was an issue with that error code happening last night that we were aware of. At this point, we believe the issue to be resolved. Can you try launching some of your back compat titles and let us know if you run into the same error?

    Thanks! Changed gamertag - 360 game saves gone :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
     
    Miss Bijoux, Nov 2, 2018
    #5
  6. KrYPToNiTe 42O Win User

    Changed gamertag - 360 game saves gone

    Same exact issue here. Many people seem to be reporting the issue downloading their profile, however mine also started with a gamertag change this morning.
  7. Miss Bijoux Win User

    Changed gamertag - 360 game saves gone

    Hey there!

    There was an issue with that error code happening last night that we were aware of. At this point, we believe the issue to be resolved. Can you try launching some of your back compat titles and let us know if you run into the same error?

    Thanks! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  8. OtherwisePilot2 Win User

    The profile you are trying to load is no longer available

    I was slightly misunderstanding the second profile trick. I can get the game to run if I create a second gamertag. The issue is obviously with my gamer tag of .

    I tried changing my gamertag from to Ennogs100. I got the same profile error messge.

    As I can start a new game with my new gamertag I am going to do so. I will just have to accept the saved game date for /Ennogs100 is gone.
  9. DHG AFTERIMAGE Win User

    Changed gametag, got all my chars on Dark soul deleted, Why???

    On the console, saves are filed under gamertags and only the person with that gamertag can access the save file for playing a game. The saves did not get deleted as they should still be on your memory device under your previous gamertag's name. You can fix
    the problem by changing your gamertag back to your previous one that is listed on the save file. sadly, since you changed your gamertag once, it will cost you 800 msp to change it back.
  10. Nkosana23 Win User

    I changed my old 360 gamertag and the games that I have saved I can't access to get on

    Hi. My name is Brilliant, an independent advisor, happy to assist you today.

    May you kindly confirm the following details in order for me to assist you accordingly:
    1. You have games saved on the cloud from the Xbox 360 console.
    2. Where/when did you change the gamertag: On the Xbox 360 console or elsewhere?
    3. Is this a new account or you just changed the gamertag on the old account?
    4. Where are you trying to access your cloud saves currently?
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Changed gamertag - 360 game saves gone

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