Changed gamer tag but, it hasn't been updated

Xuoolducix · Jul 1, 2022

Hi,

I changed my gamer tag, but it still shows a completely different gamer tag. It has been an hour so far, and it seems to be stuck on a completely random gamer tag that I have no idea where it came from.

Could someone please look into this?

:)

Francia J.

You may have changed a Gamertag under a different Microsoft account, Xuoolducix. Kindly check all your owned Microsoft accounts and validate if you're seeing your Gamertag from there.

5dc2eb26-7034-4e96-8

I resigned to the account using Firefox and the issue persists. No idea where that gamer tag came from. Logged out and back in and still showing the CaseEwe gamer tag.

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly use a different browser and then make sure that you’re signed in under the correct Microsoft account. Check if it’s updated from there.

bowski477

If you have paid for your gamertag change and it still hasn't changed on your end you will need to contact Official support via phone/chat
support.xbox.com/contact-us

Kalikospook

Yeah hi, yes it was my one and only free gamer tag change, it has worked for my Microsoft xbox.com account and on my Xbox 360 so can't understand what a free gamer tag change is good for if it hasn't truely changed?

Changed gamer tag but, it hasn't been updated