Changed country can’t upgrade subscription

Because you cant if it was a prepaid subscription card

Those are region locked and wont transfer over

Wondering if you can change to the eligible region/country to claim the subscription but i’ve seen that my location is set to the US and can’t claim it.

If you can’t change country or region, it might be for one of these reasons:

• You changed the country or region within the last three months.
• Your account is suspended. For example, the credit card on a subscription has expired, or your subscription has a balance due.
• You’re legally a minor in your current country or region and won’t be a minor in the new region, or vice-versa.

For more info on the region change have a look in the link below.

https://support.microsoft.com/en-za/help/4039267/microsoft-store-change-your-country-or-region

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Please try to change your Microsoft Store Region following the steps in the following link:

https://support.microsoft.com/en-us/account-bil...

If you can’t change country or region, it might be for one of these reasons:

- You changed the country or region within the last three months.

- Your account is suspended. For example, the credit card on a subscription has expired, or your subscription has a balance due.

- You’re legally a minor in your current country or region and won’t be a minor in the new region, or vice-versa.

Hi,Michelle! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Your games will be fine, However, there are some thing to keep in mind

Moving your country/region for your Microsoft account may affect your services and subscriptions. The following is what you need to know about changing your country/region:

Your Xbox profile information. Your gamertag, unlocked achievements, and the rest of your Xbox profile info moves with you.

The money in your Microsoft account. The funds in your Microsoft account will not move with you. Be sure to spend the money in your account before you change your account location. We can’t transfer money between regions.

Your Xbox subscription. Any time left on your Xbox subscription, such as Xbox Live Gold or Xbox Game Pass, will move with your account to the new country/region. If these subscriptions aren’t available in your new country/region, your current subscription will remain active but may not work as expected.

Other subscriptions may not be available in your new country/region. If you have other subscriptions, such as online role-playing games that require a third-party subscription, they will remain active in the new country/region but may no longer work as expected. Check with the publisher of your subscription about availability

Please follow these instructions to make the change

https://support.xbox.com/en-US/help/account-pro...