Changed account

Discus and support Changed account in XBoX on Consoles to solve the problem; Hi. I got this message: Your profile does not have permission to acces gta online. So I signed of my account and removed it. Instead of logging in I... Discussion in 'XBoX on Consoles' started by SweatyCamera492, Mar 10, 2018.

  1. SweatyCamera492
    SweatyCamera492 Guest

    Changed account


    Hi.

    I got this message: Your profile does not have permission to acces gta online.

    So I signed of my account and removed it.

    Instead of logging in I created a new account with the same e-mail.

    Is there a way to get the old account back?! Because I just subscribed to xbox gold with the previous account!

    :)
     
    SweatyCamera492, Mar 10, 2018
    #1
  2. Moshimo
    Moshimo Guest
    Account Change Question...

    I sold my brother my Gears Xbox One S along with my external HDD which had all my games on it. He'll have to use my account to play, right? I'm wondering if he could change my account's gamertag and email and make it his own and when I get another Xbox, can I reclaim my Mosh1mo name if he changed the gamertag from that name? Sorry for the confusing questions. Just wondering what my options are. I'll probably have to start all over, huh?
     
    Moshimo, Mar 10, 2018
    #2
  3. IndieRock
    IndieRock Guest
    Account Change Question...

    It becomes available. Again though, you can just set the console as your home console. Then he can access the games from his own account and you'll still have the games for when you get a new console.
     
    IndieRock, Mar 10, 2018
    #3
  4. Mister Ohnaka Win User

    Account changes

    Hi there target. You are correct. Go ahead and use your old account until June 21st, and then start using your new one. Let us know if you have anymore questions, and thanks for using the forums! :D
  5. onyxishere Win User

    changing account

    If you are over 18 years old you can
    promote your child account to adult    . However, if you are not over 18 there is nothing you can do.

    Also, if you are part of the family gold pack and are over 18 please be aware that all sub accounts on the family pack are considered child accounts while they are part of that package. The only way to get around that for your account is to have it removed
    from the family pack. If you are and choose to be removed, you will retain your gold status and can be re-added after 5 days.
  6. HassanB Win User

    Account changes

    If you click the link in my previous post it takes you to the number for your country/region. I know you can't use the contact us option due to updating your security proofs.

    The reason they gave it a month to change the security information is for unauthorized access cases. They can't tell when an account has been taken due to an old e-mail possibly being compromised. The only way you'll be able to cancel your subscription is by
    contacting phone support directly.
  7. HyruleBalverine Win User

    Account changes

  8. JosephBissell Win User

    changing accounts

    If you downloaded your account in the last 30 days it can trigger that message. If you have downloaded the profile onto any console, you must wait 30 days afterwards to change the Microsoft Account.
Thema:

Changed account

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