Change xbox gamerpic for child account

Discus and support Change xbox gamerpic for child account in XBoX on Consoles to solve the problem; Why is it so hard (if possible) to change an avatar? Is it so sensitive, more then gamertag, and dozen of other information that is editable? I tried... Discussion in 'XBoX on Consoles' started by kisembear, Jul 26, 2018.

  1. kisembear
    kisembear Guest

    Change xbox gamerpic for child account


    Why is it so hard (if possible) to change an avatar? Is it so sensitive, more then gamertag, and dozen of other information that is editable?

    I tried to change it via xbox one console, browser on pc, xbox app on pc, all of them with both parent and the target child account. During the process I've kicked the child account from family, changed the date of birth, re-joined the family as adult. Now
    it appears as adult but the same 'Custom images are available for adult accounts' error message still appear.

    It really drives me crazy, took a whole day and no success on this 'exceptionally hard' task. Not to mention that all combination of the app/account has different behavior, some simple does not offer the feature, other may offer the feature but still has
    different error messages. Meanwhile MS account picture has been changed with 3 clicks, as expected. Unfortunately, to use xbox app on pc a local user of the child needed, well I'm not keen to add odd accounts to a corporate pc I only have. Once, when I signed
    in via browser with child account it magically switched to parent account (I was signed in with that browser before with both account a few times but always signed out properly), at least the MS account image synced down to parent account, so I have his image.

    These features are over-complicated and full of bugs.

    I don't want my child faked as a hundred years old adult with yet another email and such odd things, just upload a fancy avatar he draw and enjoy.

    Is there a way to make it work?

    Is there a way in the circle linking 'help' jungle to get to an officer/developer and punish them to have them change their own children avatar to see what they put together in this topic?

    :)
     
    kisembear, Jul 26, 2018
    #1
  2. gamerpic

    i can’t change my gamerpic because when i made my account it was set to child. if i put a family member on my account can i then change my gamerpic?
     
    astroidhood96, Jul 26, 2018
    #2
  3. bowski477
    bowski477 Guest
    XBOX ONE CUSTOM GAMER PICTURE ISSUE

    If you are using a child account you cannot use a custom gamerpic. There is no way to change the birthdate on an xbox live account.
     
    bowski477, Jul 26, 2018
    #3
  4. HAZMAT RADIO
    HAZMAT RADIO Guest

    Change xbox gamerpic for child account

    When you have an account that starts as a child account, changing the birth date from what was originally used does not make it an adult account.

    Until the original birth date that was used on the account, reaches the age of 18, the account will still remain a child account regardless of the settings you change.
     
    HAZMAT RADIO, Jul 26, 2018
    #4
  5. There has been an increased clamp down on Gamerpics now, due to the freedom of them. Some people have been putting not suitable for children profile pictures.
     
    Gamingboy177 (Sam), Nov 3, 2018
    #5
  6. Echo4Ent Win User

    Why did I upload my Xbox Live gamer icon over and over again but couldn't change it

  7. bowski477 Win User

    XBOX ONE CUSTOM GAMER PICTURE ISSUE

    If you are using a child account you cannot use a custom gamerpic. There is no way to change the birthdate on an xbox live account.
  8. XBF Amber M Win User

    Profile Picture

    Hi Vinni 62,

    Thanks for reaching out to us in the forums with this question. As your child's account was created a child account type, it will "age" naturally as your child does to reach "adult" status for the account. That being said, as our Ambassador has stated, you
    must have an adult account in order to place a custom gamerpic onto the profile. For further information regarding custom gamerpics and child accounts I recommend our support articles entitled Changing
    your Xbox One gamerpic
    and Definition of a Microsoft child account.

    I hope that this information helps you out!
  9. Smwutches Win User

    Change the gamerpic of a child account

    If you're wanting to use a custom gamerpic, he would need an adult account. There is currently no way to use a custom gamerpic on child accounts.

    Otherwise, you can change his gamertag to one of the ones Xbox makes available.
  10. XBF Erick C Win User

    Custom Profile Picture

    Hey there Harrison,

    In regards to the Custom Gamerpic, your account would need to be an adult account, not just set to adult defaults under your Privacy and online safety.

    As stated in the support article for
    Changing your Xbox One gamerpic
    , Custom images are only available for adult Microsoft accounts. So if your account has a child DOB on it you won't be allowed to change it until the account is graduated to an adult account.

    I hope this helps.
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Change xbox gamerpic for child account

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