change of billing information

Discus and support change of billing information in XBoX on Consoles to solve the problem; please help. i changed my microsoft billing information but when i sign into xbox it still has the old info which is no longer valid. everytime i try... Discussion in 'XBoX on Consoles' started by Ant0neD0wn, Mar 31, 2017.

  1. Ant0neD0wn
    Ant0neD0wn Guest

    change of billing information


    please help.

    i changed my microsoft billing information but when i sign into xbox it still has the old info which is no longer valid. everytime i try update the account information i see the updated address but when somehow i seem to be running in circles.

    sign into xbox - old info

    sign into microsoft - new info

    i feel like i am losing my mind.

    :)
     
    Ant0neD0wn, Mar 31, 2017
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Change your Xbox LIVE account information

    Overview

    It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

    Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

    How to Change your name, address, phone number or email on Xbox.com

    1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

    2) Make the changes you want to your billings account information and then click Save.

    How to Change your name, address, phone number or email on your console.

    1) Sign in using your Xbox LIVE gamertag.

    2) Proceed to Settings, and then select Account.

    3) Select Your Information, and then go to Billing Information.

    4) Sign In with your Microsoft account password.

    5) Change your billing account information and then click Done.

    In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com
     
    xboxfelix, Mar 31, 2017
    #2
  3. HassanB
    HassanB Guest
    Change Windows Live ID

    Anytime you initiate any sort of payment information change or update any sort of billing information would constitute as an account change.
     
    HassanB, Mar 31, 2017
    #3
  4. HassanB Win User

    Changing country/region for Billing Information

    Hello,

    You will need to contact phone support to find out why you're not able to change your account region.

    Please do remember that you're only able to change your account region every 3 months. If it hasn't been a full 3 months yet then you will not be able to change your region.
  5. Toxic Raven Win User

    Billing information

  6. Mister Gwyther Win User

    Billing information

    Saveage: Glad to hear you got it settled! Happy gaming!

    Assassin: You can only remove all payment methods if you do not have an active Gold subscription. If you wish to remove all payment methods, turn off auto renewal, let your account revert to Free, then remove your cards. At that time you can
    add time via prepaid cards if you wish. Hope this helps, thanks!
  7. who am i?!?! Win User

    Billing information

    I Think its a rip off that you have to call up which costs MORE money just to turn the automatic charge off.. I do not have an outstanding balance as i buy one month at a time for £5.99.. They can't charge me for not using there service. If i don't have
    the funds for my next months XBL and they stop me from using it then i shouldn't be charged for the next month..I will not pay another £5.99 for something i will not use for more than a month and if they persist on charging me then i will just get another
    account and use a different card...
  8. ChiefJoboo Win User

    billing information

Thema:

change of billing information

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