Change my xbox live email to my microsoft account email

Hi there,

the only thing you can change is the email address used to sign into a Microsoft Account (Xbox Live Account), this will only change the email address used to sign into the account. (It doesn't transfer the full Xbox Live Account to a different Microsoft
Account)

The steps to change the email address can be found here:
https://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Changing gamertags, will only result in a different gamertag, it does not change the account or take any save game progress with it.

Is the change sign-ing email address option what you seek or do you want to achieve something else?

This can only work if your emails are NOT hotmail, outlook or live emails as those are Microsoft email addresses. That may be the cause of your problem. You can not change TO an email that is a Microsoft email. You can change a Microsoft email to any other
non Microsoft email, though.

Please see this page on how to change the emails if you don't have those emails as your current primary ones:

http://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Hi there,

you can't merge accounts itself or fully move the Xbox Live Account to a different Microsoft Account, but something that could work for you is changing the primary email address for the Microsoft Account.

My assumption what steps might be required are:

- Change the primary email on the New Unused Xbox Account account to something else (you might need a new MS account/email for that) so that the Wanted email address is no longer attached to a Microsoft Account.

- Change the primary email on the Old Xbox account to the new wanted email address, so that that Wanted email address can be used to sign in to the Xbox main account.

See this link for the full information on how to change the primary email address on a Microsoft Account

https://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Let us know the results

Hi there,

be aware that if there is still currency on the account, this may prevent you from moving the account to a different Microsoft Account.

If it's just the primairy email address you want to change you can also try the steps mentioned here:

support.xbox.com/.../change-email-sign-in-for-microsoft-account

This won't move the xbox live account to a different Microsoft Account, but will only change the primairy email address used for the xbox live account (and Microsoft Account)

Hi Tony Markopoulos

A little confused here.... Isn't your Hotmail address not registered as your Microsoft account? Which account have you been purchasing games on?

If you have two accounts, then these cannot be merged.