Change Microsoft account and Xbox Live account association

Discus and support Change Microsoft account and Xbox Live account association in XBoX Accessibility to solve the problem; I've spoken to a few online agents about this and they've confirmed that it's not possible at the moment, so I'm raising this as a feature request (if... Discussion in 'XBoX Accessibility' started by Bilbottom, Nov 8, 2021.

  1. Bilbottom
    Bilbottom Guest

    Change Microsoft account and Xbox Live account association


    I've spoken to a few online agents about this and they've confirmed that it's not possible at the moment, so I'm raising this as a feature request (if there's a different forum to do this, please let me know)

    A similar question was asked here:

    Current Scenario

    I currently have 2 different Microsoft account associated with 2 different Xbox Live (XBL) accounts.

    1. My old account uses my old email address from when I was a kid, and it is the email address/account that I used on my Xbox 360. This has my old XBL gamertag and all the data that I want to keep
    2. My new account uses my new email address and is the email address/account that I use on everything outside of my Xbox (PC, laptop, phone, etc)
    I don't particularly want the 2 different accounts, but I understand that merging them is currently not possible -- and that it would be difficult, since we'd need to confirm which data we'd want to use from each account, and that could be a massive list to go through

    I also tried the "Add an alias" option, but since both email addresses are the primary alias on separate Microsoft accounts, I couldn't build the relationship that way

    What I Want To Do

    For right now, I just want to change the XBL association on the Microsoft accounts. I accidentally created a new XBL account associated with my new Microsoft account without realising, and this XBL account has a totally new gamertag and its own set of data

    I want to delete the XBL account that is currently associated with my new email address/Microsoft account, and all of the data on this account -- that is, everything related to the new gamertag. Then, I want to sever the association between the old Microsoft account and the old XBL account, and update the old XBL account to be associated with my new Microsoft account

    This would allow me to keep using my new Microsoft account, but still have all of the data from my old Xbox 360. This also has the advantage that I could then comfortably delete my old Microsoft account because the only data I want from that account is the XBL account data

    I also understand that this type of feature is currently not available for a number of reasons including security concerns (such as fraudulent account takeover attempts), so I'd definitely expect there to be a lot of authentication required on both accounts to prove that they're both mine

    I expect that many people have this issue -- a lot of my friends have stopped using the childish email addresses that they had on their Xboxes and are now in the same position of having disconnected Microsoft accounts

    Responses To This Thread

    I'm not interested in responses to this thread that say "This is not possible" -- I am aware of this unless there's a workaround that I don't know about

    Instead, please could the responses let me know how to get this into the pile of feature requests, or just to show your support for this feature request

    :)
     
    Bilbottom, Nov 8, 2021
    #1
  2. WPAK Win User

    Changing email on Xbox.com won't allow me to login

    Hi there,

    as far as I know you are only able to change the associated Microsoft Account connected to an Xbox Live account via the xbox 360 console.

    Currently there aren't any other ways to change the associated Microsoft Account (email address) sorry
  3. CJ3NKINS Win User

    Change the Microsoft account that my gamertag (XboxLive) is associated to.

    Hi barretjones

    I'm not interested in changing my mail. My question is about changing the microsoft account associated with my gamertag on xbox live. :) I wan't to associate my sons microsoft account with the gamertage on my Microsoft account. But thanks anyways...
  4. Coolmannz Win User

    combining a non Xbox live account with a Xbox live account

    so i have to make a new Microsoft account and connect it with my nonlive account to change my nonlive account to live, then i go into Account on the xbox and change it to associate with my xbox live account
  5. xbox360italy Win User

    Can't Recover My Account After GamerTag Switch

    Troubleshoot Xbox LIVE sign-in problems

    http://support.xbox.com/en-US/billing-and-subscriptions/windows-live-id/xbox-live-sign-in

    The Microsoft account associated with this account is not valid.

    Important Do not delete your profile from any storage device before completing the steps below. Also, do not try to download your Xbox LIVE gamertag from Xbox LIVE.

    To fix this problem, you need to associate a valid Microsoft account with your Xbox LIVE gamertag. Here’s how:

    Change the Microsoft account (Windows Live ID) associated with your account

    1. When you get the “Windows Live ID associated with this account is not valid” error, select
      Change Windows Live ID.
    2. Select Continue.
    3. Type the email address of the Microsoft account (Windows Live ID) that you want to associate with your gamertag.
    4. Type the password that is associated with this Windows Live ID.
    5. Confirm that the Microsoft account information is correct.
    6. Accept the Xbox LIVE Terms of Use and Privacy Statement. If you select Decline, your changes will not be made.
    7. Complete the changes and then return to the Xbox dashboard.
    8. Sign in to Xbox LIVE with your gamertag.
    If you still can’t sign in, contact Xbox Support.

    http://support.xbox.com/en-US/contact-us
  6. The Viral Cyrix Win User

    Why Can't I transfer a GamerTag and associated purchases to a new email?

    You can change the email address associated with your Microsoft account and in turn your xbox live account
Thema:

Change Microsoft account and Xbox Live account association

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