Change how you pay for a subscription

Discus and support Change how you pay for a subscription in XBoX Sales and Promo to solve the problem; I followed all the steps to change credit cards. I show no past due amounts. I keep getting a message that says something went wrong. I would... Discussion in 'XBoX Sales and Promo' started by butters57, May 19, 2020.

  1. butters57
    butters57 Guest

    Change how you pay for a subscription


    I followed all the steps to change credit cards. I show no past due amounts. I keep getting a message that says something went wrong. I would appreciate any help.

    :)
     
    butters57, May 19, 2020
    #1
  2. Robby Sayles Win User

    Change how you pay for a subscription

    You can always phone Billing Support as well!
  3. Robby Sayles Win User

    Change how you pay for a subscription

    You can always phone Billing Support as well!
  4. Jay O. Win User

    Change how you pay for a subscription

    card issuer could be have issues depends from your region.
  5. SailormoonGirl6 Win User

    Change how you pay for a subscription

    Hi I use to have credit cards to handle subscriptions... If the card maybe declined or expired or unable to process due to bank network errors. Clean the account of old cards, just use one card for now. Its best to try Pre-paid Cards or XBox Card or Microsoft
    balance to pay for subscriptions. You can have paypal as the default. Switch to prepaid card or paypal as a default. It help me from getting message errors, one card is causing the error. Visit: https://account.microsoft.com/
  6. DeniqL Win User

    Need to cancel my Xbox ultimate pass as I don't use it .

    Ok Jordan Sign in to Services and subscriptions with your Microsoft account. If you have more than one Microsoft account, make sure you're signing in with the one that applies to the subscription you want to change.

    Find the subscription in the list, select Manage, and then select Change how you pay.

    If you don't see Change how you pay, it could be because recurring billing isn't turned on. You won't be able to change how you pay if recurring billing is off, because the subscription has already been paid and will end when its duration expires.

    If you have a past-due balance, select Pay now. Get info about paying for a past-due Microsoft subscription.

    Selecting Change how you pay gives you a list of your current payment options. If you don't see the option you want, select Add a new way to pay from that list and follow the instructions.
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Change how you pay for a subscription

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