Change email on my son's xbox live account

Discus and support Change email on my son's xbox live account in XBoX on Consoles to solve the problem; I want to change the email associated with my son's Xbox live account. When he first got an Xbox, six years ago, we associated the Xbox live account... Discussion in 'XBoX on Consoles' started by n00b pwnr12, Jul 2, 2017.

  1. n00b pwnr12
    n00b pwnr12 Guest

    Change email on my son's xbox live account


    I want to change the email associated with my son's Xbox live account. When he first got an Xbox, six years ago, we associated the Xbox live account with my email. Now he is 18 and at college, and I keep getting email when he makes purchases. The problem
    seems to be that he has an outlook.com email (that is his primary email) that is associated with his Microsoft account, and it seems that Microsoft will not allow that email account to be used.

    :)
     
    n00b pwnr12, Jul 2, 2017
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Change your Xbox LIVE account information

    Overview

    It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

    Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

    How to Change your name, address, phone number or email on Xbox.com

    1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

    2) Make the changes you want to your billings account information and then click Save.

    How to Change your name, address, phone number or email on your console.

    1) Sign in using your Xbox LIVE gamertag.

    2) Proceed to Settings, and then select Account.

    3) Select Your Information, and then go to Billing Information.

    4) Sign In with your Microsoft account password.

    5) Change your billing account information and then click Done.

    In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com
     
    xboxfelix, Jul 2, 2017
    #2
  3. AshNickDad01
    AshNickDad01 Guest
    Account stolen

    I was just wondering if anyone else has had their account stolen. I have a open ticket with Xbox Support. But I am looking for any other advice. I do not understand how the email on my sons account got changed and now we can not access it. Thanks in advance.
     
    AshNickDad01, Jul 2, 2017
    #3
  4. Njal the Blue Win User

    Account Management

  5. ChiefJoboo Win User

    Xbox Live

    Gamertags/xbox profiles can NOT be moved between microsoft accounts. Even if you change the email (as seen

    here    ) it will still log you into the same microsoft account, but with just a different email. You can only change TO an email that is NOT Hotmail, Live or Outlook.

    The only way to fix this is to have your son create a new account. You can set your account as the

    My home xbox     account and on that console he can share your games and gold.
  6. Smwutches Win User

    Free gift, new account, New Xbox

    You can use the instructions here to change the email on your son's account in order to free up your email for a new account -

    support.xbox.com/.../manage-live-id

    I'm not sure if the free gift promotion is still available or not though.
  7. DominumStige Win User

    Changing email address on my son's Xbox Live account

    Hi!

    Once the account is added to the console, check the
    login settings    . Go to: "Account"->"Security & Passkey" and change the quick access to the console automatically, otherwise you need to manually access with profile created each time.
  8. street2234 Win User

    Changing email address on my son's Xbox Live account

Thema:

Change email on my son's xbox live account

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