Change email/newsletter language

Hey B -

What language is your Xbox account set to? I believe the newsletter is sent to you based on that language so if you change that, it may change the language of your emails as well.

Give it a shot!

Hey B -

What language is your Xbox account set to? I believe the newsletter is sent to you based on that language so if you change that, it may change the language of your emails as well.

Give it a shot!

Where can I check my language settings? I've looked all over accounts.xbox.com and can't find any reference to language settings. Other then a link changing an xbox360 account region, which requires me to login with my Microsoft account and then redirects
me to a French page explaining what a change in region involves (I think, my French isn't that good).

Grtz,

B

Hi Volga163,

Greetings! Thank you for posting in Xbox Forums. We are happy to help.

We understand that you are trying to switch the newsletter language from German to either English or Russian dialect. Let us check on this together and sort this out in timely manner.

This is a known issue that you are in need to contact a live support for assistance. They are more equipped with all the tools and resources to get your problem diagnosed. Kindly follow the steps below to contact our live support team.

• Kindly go to this link: Contact Live Support.
  
• Next, enter your question in search bar and select Get Help. Followed by selecting Contact Support.
  
• Then match the Products and services and Category and select Confirm.
  
• Lastly, select support option.
  

We are positive that you’ll get more relevant information and best resolution to your concern. If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good morning

Review your account region? Bought the service in the Russian store?

Hello!

My account region is set to Russia and the Game Pass Ultimate was bought via official reseller in a Russian store (a while ago, late 2021 I guess). And since that time I keep getting newsletters about Xbox Game Pass Ultimate offers (well I guess) in German only. I'd understand if it was in English, but why the are mails in German? No clues at all. The mail theme sais something about Game Pass Mobile App, but neither my tablet neither my mobile phone (that have Xbox app installed) have German set up as the language.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good morning

Review your account region? Bought the service in the Russian store?