Change email for Xbox Live Account

HeMan0118 · Apr 13, 2018

Is there a way to change the email associated with an Xbox live account? My son set his up years ago using his mother's email and needs to change it. Thanks.

:)

xboxfelix · Apr 13, 2018

How to Change your Xbox LIVE account information

Overview

It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

How to Change your name, address, phone number or email on Xbox.com

1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

2) Make the changes you want to your billings account information and then click Save.

How to Change your name, address, phone number or email on your console.

1) Sign in using your Xbox LIVE gamertag.

2) Proceed to Settings, and then select Account.

3) Select Your Information, and then go to Billing Information.

4) Sign In with your Microsoft account password.

5) Change your billing account information and then click Done.

In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com

GT_614 · Apr 13, 2018

Live account email

All

I've had a live account for years now but when I set it up I used my gmail email. I also have an local free profile for my wife that I set it up using my Live.com email account. My wife's account doesn't have a Live gold pass so it's just a free local account. Recently I signed up for a xbox Live Music pass about a month ago and I've been enjoying it so far (gmail account)....so to the Issue.
I just got a new Windows phone. All sync'd up and working with my live email account. My music pass though is not showing up for my Live account so I can't sync up my playlist and such. There is also no option to "log in" to your music pass as it uses the account the phone is already setup with which is my Live account.

So how do I switch my music pass to be associated to my Live account? I've been trying for hours to just delete my Wife's free profile account so I can remove my Live email association but I can't figure out how. I do know that I'll have to change my XboxLive account name which is cool with me. But when I try to switch my account over it says My email that I want to use is already in used by a Xbox profile (Yeah, my wifes').

SuperDan9001 · Apr 26, 2018

Hi There HeMan0118

Unfortunately you are not able to transfer a GamerTag to a new email address, however you are able to create and set up what is known as an Alias.

To find out more on Aliases including how they are used and how to set one up. Please follow this link: https://support.microsoft.com/en-gb/help/12407/microsoft-account-manage-aliases

if there are any issues with this, please do come back and let me know

Photonimus

To change the email in your xbox account, you need to change the email of your windows live ID.

Uh Huh Excuses

Hello GrungyKnight637,

I understand that you want to change the Email Associated with your Xbox Live Gamertag. To make the transition easy and painless you should contact Xbox Live Customer Support at
1800-4MY-XBOX. They will be able to help assist you on recovering your GamerTag and changing the email associated with your Xbox Live Profile.

If you figure out your own information, here is a link to change your email associated with your Xbox Live Profile.

Click here -> "Change Email Address Associated with you Xbox Live Profile"

Xbox Live Ambassador

Smwutches

You can change the email address on this account to free up the email -
support.xbox.com/.../manage-live-id

Or you could recover this account to your xbox and change the gamertag.

TenthStreetRed

If by that you mean you want to change the primary email on your account (In other words, the email you log in with and receive emails with), there is a guide here that walks you through the process:

support.xbox.com/.../change-xbox-live-account-info

I hope this helps!

WPAK

Hi there,

the only thing you can change is the email address used to sign into a Microsoft Account (Xbox Live Account), this will only change the email address used to sign into the account. (It doesn't transfer the full Xbox Live Account to a different Microsoft
Account)

The steps to change the email address can be found here:
https://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Changing gamertags, will only result in a different gamertag, it does not change the account or take any save game progress with it.

Is the change sign-ing email address option what you seek or do you want to achieve something else?

Change email for Xbox Live Account